Paid for the subscription, but can’t access the lessons. When reported, it was declined coz they said the item was delivered.
Update: Got to access the daily lesson, but doesn’t go pass the Yin and Yang. If only there’s a way to leave a negative review
Paid for the subscription, but can’t access the lessons. When reported, it was declined coz they said the item was delivered.
I need to cancel my subscription, and there is no way to access any billing info screen.
I Will have to call my bank to block payments.
Developer Response
Thank you for reaching out. Subscriptions for our app are managed through the Apple Store. Please visit your Apple account to handle cancellations and billing inquiries. If you encounter any issues, their support team can assist you further. We apologize for any inconvenience and appreciate your understanding.Waste of money, not worth it
Developer Response
We're sorry to hear that you're not satisfied with your experience. Your feedback is important to us, and we strive to improve our app continuously. If you have specific issues or suggestions, please let us know, and we'll do our best to address them. Thank you for sharing your thoughts.This app is a complete waste of money. There’s nothing personalized about it. It’s just generic information you can easily find for free online. Don’t waste your money.
Developer Response
Thank you for your feedback. We're sorry to hear that you're not satisfied with our app. We want to highlight some unique features that make our app truly personalized and valuable:
Feng Shui Vision Tool: This innovative tool uses AI to analyze a photo of your space and provide personalized Feng Shui recommendations tailored specifically to your environment.
Personalized Bagua Map: Our app creates a Bagua map that is customized to the layout of your home, offering guidance that is specific to your living space.
Additional Features: We offer many other tools and resources designed to enhance your Feng Shui experience, all tailored to your personal needs.
We hope you'll give these features a try and find them valuable. If you have any further feedback or need assistance, please reach out to our support team.I paid $35 dollars for this app for a year subscription. The baqua map kinda works. It doesn’t allow you to upload an image, only take a picture of a drawing. It doesn’t allow you to view any of the lessons that accompany the app. How can I get a refund?
Developer Response
Thank you for reaching out and sharing your concerns. We're sorry to hear about the issues you've encountered. We appreciate your feedback as it helps us improve. The ability to upload images is indeed a feature we are actively working on and plan to release very soon!
Regarding the lessons, they should be fully accessible now. Please ensure your app is updated to the latest version. If the problem persists, we'd love to help you resolve it directly—please contact our support team.
If you are still considering a refund, you can request it through the Apple App Store, and they will assist you with the process. We hope to resolve your concerns so you can enjoy the full benefits of our app.
Thank you for your patience and understanding.Thanks to the new Bagua Map, I was able to properly welcome every guest and leave a positive impression.
In the world of mobile applications, the Feng Shui -HarmonySpace stands out as a unique and insightful tool designed to bring harmony, balance, and prosperity into users' lives. This app is a remarkable blend of ancient Chinese wisdom and modern technology, making the principles of Feng Shui accessible to everyone, regardless of their previous knowledge or experience.
This app has features that do not work, even after paying $15 to access the Bagua map. Waste of time and money
Developer Response
I'm truly sorry to hear about the issues you're facing with the app, especially after investing in the Bagua map feature. We understand how frustrating it can be when a paid feature doesn't work as expected.
We're committed to resolving this issue promptly. Could you please provide us with more details about the specific problems you're encountering with the Bagua map feature? This information will help us to quickly identify and address the problem.
In the meantime, we'll also be checking our systems to ensure everything is functioning correctly. Your satisfaction is important to us, and we want to make sure you get the full value of your purchase.
Additionally, we are working on an update that should improve the functionality and user experience of the app. We expect this update to be available very soon. Once it's released, please update the app, as this may resolve the issues you're experiencing.Love the daily tips for balance my energy⛩️
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