Help it won’t stop crashing!
A beginner animator
And before starting my request. In the other review I meant fill tool not filter tool thank you.
This is also on the iPhone 13 Pro Max same phone same everything
And also to make things clear
• I’m on the latest version since I’m writing this reply
(Sunday, November 10, 2024) and that is 2.2.2(77)
• I currently have 40.97 GB of free space
• I shut down and reopened my phone & the app and also rebooted/restarted my phone
Another thing I’d like to add is that I deleted the app and reinstalled it.
So I noticed it’s starting to crash right after I updated the app to 2.2.2 and I haven’t noticed anything strange about the app before updating it and he wasn’t crashing before updated it and I updated it on the same day as I am writing this review
But thx because now I have an excuse to take away from creating YouTube videos.
Response from developer
Hello, we are sorry for the inconvenience. Thank you for providing such detailed information about your issue. Our related team has investigated the issue. It seems that this issue appears to be related specifically to iOS version 18.0. To help resolve this, we recommend updating your device to iOS 18.0.1 or iOS 18.1. Once you've updated your iOS, please try reopening the app again. If you’re still experiencing problems, feel free to reach out again. Thank you!