It’s the app that you want it to succeed so so badly!
Response from developer
Hello @egg_hunt_adventures, Thank you for integrating ReeLapse into your workflow and for sharing your feedback. We're sorry to hear about the inconsistencies you've experienced with the app's performance. A success rate below 50% is certainly not up to our standards, and we are committed to addressing these issues. Could you please provide us with more details about the specific problems you've encountered at support@reeflexstore.com? Your insights are invaluable in helping us improve ReeLapse. We are actively working on updates to enhance stability and functionality, aiming to make ReeLapse your go-to app once again. Thank you for your patience and for helping us enhance our app. Best regards, REEFLEX Team
One Star
Response from developer
Hello mehow80, We apologize for the premature review request—it certainly isn't ideal to ask for feedback just seconds after opening the app for the first time. We appreciate you pointing this out, and we're revisiting our approach to ensure it’s more considerate of our users' experiences. Your feedback is crucial to us for improving how we engage with users like yourself. Thank you for bringing this to our attention, and please feel free to share any further insights or suggestions at support@reeflexstore.com. Best regards, REEFLEX Team
Simple point and click mode
Response from developer
Hi edburton, Thank you for sharing your thoughts with us. It sounds like a simple, user-friendly mode that incorporates both the ease of Apple’s time-lapse and the artistic flair of long exposure could really enhance your experience with ReeLapse. We appreciate your idea of a “point and click” mode that allows for effortless, extended recording with the added beauty of smooth motion blur. This is definitely something we see the value in, and I will forward your feedback to our product team for consideration in our development roadmap. We aim to support a variety of shooting scenarios, and making ReeLapse more accessible for casual use like social media sharing while maintaining high-quality effects is a priority for us. Keep an eye on our updates, as we are continually working to introduce features that our community finds valuable. Your input helps us focus on what matters most to our users. Thank you once again for your suggestion! Best regards, REEFLEX Team
Missing functionality with Display Zoom ON.
UPDATE: it’s now September and the interface is still not updated as the developer promised.
I have Display Zoom set to Larger Text and because I do, the app is missing the functionality of Zebras, Histogram, Focus Peaking as well as the ability to change lenses and the resolution. I’m chalking it up to the app being at 1.0. I reached out to them regarding these issues and have been ignored, so for the time being the app gets 1 star.
Response from developer
Hey there! As per email communications, ReeLapse is at its 1st iteration, as you well said (1.0). Our iOS Developer has responded you informing that we will make fixing this as a priority. We should be able to fix it in the next update, coming by June/July latest. If you’d ever need support, have some feedback or have any idea for a new feature or improvement, feel free to write us an email at support@reeflexstore.com Thanks, REEFLEX team
Missing functionality with Display Zoom ON.
I have Display Zoom set to Larger Text and because I do, the app is missing the functionality of Zebras, Histogram, Focus Peaking as well as the ability to change lenses and the resolution. I’m chalking it up to the app being at 1.0. I reached out to them regarding these issues and have been ignored, so for the time being the app gets 1 star.
Response from developer
Hey there! As per email communications, ReeLapse is at its 1st iteration, as you well said (1.0). Our iOS Developer has responded you informing that we will make fixing this as a priority. We should be able to fix it in the next update, coming by June/July latest. If you’d ever need support, have some feedback or have any idea for a new feature or improvement, feel free to write us an email at support@reeflexstore.com Thanks, REEFLEX team
Buggy Photo Library Access
Response from developer
Hi there! Please reach to our support team at support@reeflexstore.com so we can look into the issue. We will do the utmost to support you. Best, REEFLEX team
Looks good
Didn’t get to really use it, as it only has 10 free uses.
Based on its price, I didn’t want to risk buying something that I didn’t think was worth it.
Response from developer
Thanks for your very meaningful review Adam!
No output
Response from developer
Hi, Please reach to our support team at support@reeflexstore.com so we can look into the issue. We will do the utmost to support you. Best, REEFLEX team
Early adopters are going to score a great deal.
Response from developer
Hey Don, thanks for taking the time and sharing your experience with us! 💚 If you’d ever need support, have some feedback or have any idea for a new feature or improvement, feel free to write us an email at support@reeflexstore.com Enjoy shooting! REEFLEX team
No tech support
Response from developer
Hi Max, We are sorry to hear you did not get any response. Our team usually answer within 24-48 hrs from receiving an email, though emails might get in our spam folder at times. Please reach out to support team at: support@reeflexstore.com We'll be happy to support you! Best, REEFLEX
