Leave a Review Ox Securities
Definitely does not help you gain money ❌❌
This is sooooooo trash 😭😭, I have lost soooo much and it keeps glitchingQlynton
Terrible Decision
As you can see from us experienced traders, the transition was forced and the app is terrible. MT4/MT5 working with Ox-Securities was perfect before as it act like a broker for the trading platform which makes sense! Ox promoting MT4/5 like they are using it, though it seems we are forced using the app OX created which is nothing like MetaTrader platforms… If you are still using MT, where are the servers????? If you are regulated, how can I withdraw my funds to my wallet than the wallet y’all created?Show lessFxTrader21
Less than 1 star
It’s a shame the App Store doesn’t allow a zero star rating. That’s how terrible this application is. It’s clearly not finished and the company took away the ability to use the original MetaTrader app. I’ve been more satisfied getting a speeding ticket than I have trying to login to this abysmal application. Please bring your servers back to the MetaTrader app.Show lessJacksongreene221
Back to mt4
I’m from the United States and this is the only off shore market that I counted on. Switching from MT4 to this app is such a downgrade. In addition, on their website it also said they’re on mt4 which is very misleading. Switch to mt4 again.Allyh0516
Forcing an unfinished app
From the very start, this forced transition from MT4 to Ox Securities has left a terrible taste in my mouth. Without any notice, my open positions were given break-even prices TPs. I noticed this, removed them and come back minutes later and the positions were just closed to get people off MT4. I lost 100s of dollars off of this.
As for this new “app”, it’s completely unfinished in many different ways.
1. This is so overcomplicated to the point that you can even find an easy way to see what your P/L is for a day, week, month, etc.
2. If I’m monitoring a chart for some time, the chart just stops running and I have to close my app and pull it up again to get it all refreshed.
3. The latency for charts is terrible.
4. You can customize tabs for different pages which is nice but you can’t customize the content that is displayed. I.E. I want to only show the charts of the pairs I like to trade. Nope… you have the whole list.
These developers need to get it together quick. So does their customer service because as of recently, I’m seeing times up to a month to get back regarding issues.Show lessChikes02
App feels like all the other 3rd party apps
Nothing much to say. This app is terrible in every single way. They took no time at all to learn from the other brokers that got kicked off of meta quotes and decided to literally copy and paste all other unregulated brokers in regards to app interface. It’s clunky it’s delayed and deserves less than 1 star. How hard is it to replicate meta quotes?Show lesstrippyhendrix_
Lacks Basic Functions
Ceasing to support the MT4 app without making this OX Securities app with the same basic features is annoying. I’m glad I can check in on my account vitals, but disappointing I can’t see recent trading history or search it by date range to see what profits were for a given day, week or month.Gavin9000
Forced to use a terrible app
Ox securities decided to deploy their own app to get people off of MetaTrader 4 and onto their own platform. I don’t understand how they managed to mess it up this badly when they have an amazing example of what their app interface should feel and look like (MT4). I feels like the developers and entire team at ox had huge oversight making this decision and don’t care for their users. I would highly recommend you to consider using any other platforms but ox if you need an app interface.Show lessJibblesReviews
I would not trust this app with financial data
I’ve been an app developer for 14 years, and my experience compels me to give this update a disappointing 2-star rating. Your recent shift from the native MT4 mobile app to a new platform has been flagged as both spam and potentially dangerous. Users who installed it despite warnings describe it as a severe downgrade. Also a few users in our community have reported accidentally closing trades at a loss without confirmation. Your move literally just cost people their hard earned money.
Shifting to a new system with less than a week for users to adapt is unreasonable. The new app feels like a mere web application wrapped in an iOS guise, lacking the stability and quality of its native predecessor. This leads me to question the rationale behind degrading the user experience so significantly.
Why eliminate native MT4 mobile support while retaining desktop compatibility? Are there plans to phase out desktop support soon? This is concerning as my EAs are solely compatible with MT4.
I was previously satisfied with your services as a broker and considered increasing my investment. However, this change has made me reconsider, as it doesn't just affect me but potentially thousands of other users who might withdraw their investments.
The quality of customer support has also declined compared to last year, further diminishing my confidence in your platform. This change, combined with a lack of transparent communication, does not bode well for your company's outlook.
I urge you to reconsider these decisions and provide a detailed, genuine response to these concerns, not just a generic reply. This is critical for maintaining trust and satisfaction among your users.Show lessThis app rocks!!
Horrible UX
There can not be any horrible UX feasible. They stopped MT4 and MT5 app support without creating feature parity in their app.Tarun Dewan