Nayo User Reviews

Reviews Summary

Top reviews

Only “con”

The app seems to be quite decent; my only “complaint” is that you can only do free chat for a little while and then makes you pay to continue; I feel like that should NOT be the case; if it were to maybe be for sending fancy emojis or gifs; then I can understand it; but just to simply chat? That’s what my complaint would be; if you (creators) can just do my suggestion; that would be ideal!
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Response from developer

Dear Valued Member, thank you for contacting Nayo. The app seems to be quite decent; my only “complaint” is that you can only do free chat for a little while and then makes you pay to continue; I feel like that should NOT be the case; if it were to maybe be for sending fancy emojis or gifs; then I can understand it; but just to simply chat? That’s what my complaint would be; if you (creators) can just do my suggestion; that would be ideal! Best Regards, Nayo Customer Service Team

This app is a Complete scam don’t even think of downloading it.

I’ve been trying to get in contact with someone and Yet nobody has replied. This scam app just wants to take all of your money and have you talk to bots. I’ve been Trying to contact someone to get my Money back In Full and I want my account deleted as soon as possible. I don’t want to talk to bots or employees running accounts who keep asking to send them gifts and not even have a real person too talk too. I spend MY hard worked Money and paid yall to get scammed so if you want a Reason THERE IT IS. Now I WANT MY MONEY REFUNDED AND MY ACCOUNT DELETED AS SOON AS POSSIBLE…
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Response from developer

Dear Valued Member, thank you for contacting Nayo. Sorry for your negative experience.We are dedicated to providing a platform that ensures genuine user interactions. If you come across any suspicious accounts, please report them to us. In terms of refunds, we strictly adhere to the Apple Store User Agreement and refund policy. You can request a refund within the app or through the Apple Store. If you have any further inquiries, kindly provide us with your account details and we will promptly assist you with both refund processing and account deletion. Best Regards, Nayo Customer Service Team

Love the app

This is pretty cool only just started using the app and allready like the replies and responses im getting...

Really great

Found so much love

Knl

Good

Response from developer

Dear Valued Member, thank you for contacting Nayo. We're grateful for your review! We're dedicated to your satisfaction and will continue to work towards making our product even better. Thanks for being part of our journey! Best Regards, Nayo Customer Service Team

Nayo

This is a pretty cool app where you get to meet new people

Good app

10/20

Fun

Got a lot of dms instantly

I DELETED MY ACCOUNT TO STEP AWAY BUT NOW WANT BACK HELP?

I deleted my account to step away from the app because I had actually linked up with someone and got rid of it reinstalling it and finding I couldnt come back to it is there any set time on this?

It has potential, but which users are real, and which users are fake?

Most users on this app are fake, and if you delete the app, it is basically unusable after you do that, so if you want to come back and start your matches all over again, you can’t. Well, that is for me. I couldn’t even create a new profile after I deleted my profile.

Response from developer

Dear Valued Member, thank you for contacting Nayo. We're very sorry for these issues you've faced. Our aim is to provide a genuine and reliable platform. If you encounter fake users, please report them. Regarding the deletion and re-creation of profiles, we'll look into improving this aspect to offer a better experience. You can reach us anytime via email at nayo@thvine.com. We're here to help! Best Regards, Nayo Customer Service Team