Fake app fake profiles
Response from developer
Dear Valued Member, thank you for contacting Nayo. We understand your frustration. Our app is committed to providing a genuine platform. We take issues of fake profiles very seriously. If you encounter any suspicious profiles or behavior, please report it to us. Best Regards, Nayo Customer Service Team
Nsa
Fun
Premium members shouldn’t have to pay to see likes
So far so good!
I want my account deleted (my response again)
Update: just to let you know I have went to settings to delete my account and it saying that I can’t it needs to be verified first which is not happening. I’ve been emailing y’all now for weeks now and still no response. I want my account account deleted. I’ve been trying to get my account deleted for almost a week and nobody’s responded to my emails. I want my account deleted now. It says I have to wait for account verification and nothing is happening.
Response from developer
Dear Valued Member, Thank you for contacting Nayo. We prioritize user experience and are committed to assisting you. Before doing so, we would appreciate understanding the reason behind your account deletion in order to make necessary improvements. Please feel free to reach out to us at nayo@thvine.com. If you still wish to delete your account, you can easily locate the function in the Settings page. Best Regards, Nayo Customer Service Team
Great
Scam
Response from developer
Dear Valued Member, thank you for contacting Nayo. We're very sorry you had such a disappointing experience. Our aim is to provide a genuine platform for connections. While gift-giving is a voluntary expression of affection, users can still attract the opposite sex by using other methods to display their charms. And our main features are available to users at no charge. If you wish to explore more features, voluntary subscriptions are an option. Best Regards, Nayo Customer Service Team
I want my account deleted (my response)
I’ve been trying to get my account deleted for almost a week and nobody’s responded to my emails. I want my account deleted now. It says I have to wait for account verification and nothing is happening.
Response from developer
Dear Valued Member, Thank you for contacting Nayo. We prioritize user experience and are committed to assisting you. Before doing so, we would appreciate understanding the reason behind your account deletion in order to make necessary improvements. Please feel free to reach out to us at nayo@thvine.com. If you still wish to delete your account, you can easily locate the function in the Settings page. Best Regards, Nayo Customer Service Team
Scam app
They only want your money and noting
Response from developer
Dear Valued Member, thank you for contacting Nayo. We're sorry for this experience. Our app aims to provide a genuine platform for connections. Subscriptions are optional and are meant to enhance the user experience. If you're facing issues with messaging after subscribing, please contact our customer service so we can look into the matter and resolve it. Best Regards, Nayo Customer Service Team