I hate this new app and the way you do your adds !!
Works well .
Pros: Easy to navigate ads, coupons, digital deals.
Cons:
Lost the ability to create and add multiple shopping lists.
Lost the ability to simply click on an item in the ad to put on the list.
Now you have to use the search box to find an item before adding it to the list.
Used to be able make a shopping list in less than 2 minutes..now it takes at least 15 minutes so I don’t bother. I take a picture of the item I want and search my photos at the store. It works but a list would be better.
Everything is great! I just wish they had more meat sells thru the year
The first time I attempted to use the app to take advantage of the digital deals, the young male cashier, said to me: customers are supposed to have their digital coupons already clipped before they come into the store on their phone apps.
I nearly walked off without buying my items, until I maddeningly spoke: “ No! You get someone over here who can help me!!!” And I said it through gritted teeth.
He did. And a middle aged female cashier helped me out tremendously. Not some long haired gen Xer or gen Zer or whatever they are called nowadays. 20 year olds who are constantly looking at their phones.
I usually just use the “put in your phone number” device next to the checkout, but sometimes it’s not working.
I was talked into getting an app when they were first available, when I walked into the store, and the young female employee was quite patient and helpful.
Mainly what I don’t like about it, is the gas credits never accumulate with the new cell phone app.
A manager gave me a name and number to call and ask questions about that. But no one answered and if there was an answering machine aka voice mail, no one returned my call.
I used this app all the time before it was changed. Now, it’s useless to m. I can’t see the ads on my phone because the pics are too small. Can’t see what is on sale. I shop sales and plan meals around that. The previous app was much nicer in that I could see sales by department, add things to my shopping list etc. No more!
The old app was better. I want to add to my list from the ad.
It rarely works at my store and they don’t or can’t do anything about it. What was wrong with the old system? Putting in the phone number and getting the good deals! I may have to stop shopping at Homeland as it’s actually costing me more now that the app rarely works!!
For my first time using the Homeland App this was a breeze. Shopping made easy.
Many customers come to our store and we are having a hard time finding a wallet on some android models. Many customers are angry they have to have the app in order to get digital sales. I think we need to fix this app to be more elderly people friendly.
I clip my digital deals day or at least hours before going to the store. I have yet been able to redeem my digital deal even with store associates help.
Eldonclapp
Secret Shopper 65
trouble#70
Shop & Sip
Concon914
iluvarose
Hate the new app60
Concharty Kid
Gothicat81 7
CFosPryor