BitePal User Reviews

BitePal: AI Calorie Tracker

REFACE LITHUANIA UAB

Health & Fitness

Reviews Summary

Positive highlights

🦝

This app hasFun and interactive app with a friendly raccoon companion

📸

This app hasEasy to log meals by taking pictures

🍽️

This app hasPromotes a healthy relationship with food

🤗

This app hasPositive and non-judgmental approach

🌟

This app hasGreat potential for future updates and improvements

Negative highlights

🚫

This app hasLack of customization options for meal tracking (e.g., unable to specify ingredients, differentiate between meals and snacks)

🕰️

This app hasInability to log meals outside of the set eating window, especially for night shift workers

🤔

This app hasOverly strict nutritional scoring system that can be perceived as judgmental

🔍

This app hasReliance on AI photo identification can lead to inaccuracies in meal tracking

Top reviews

Most RecentHighest RatedLowest Rated

Cute but unable to help me.

It started out nice, the calorie tracker goes up instead of down which is cool. The animal is cute, and is helpful just a little. But the app does not let you do anything else without paying, not knowing the calories you take in without paying. The app also adds more calories than needed and you can’t fix the calorie part, just put the ingredients in.

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Sadface00000

7 days ago

Response from developer

We're glad you enjoyed some features like the calorie tracker and the animal companion. We’re sorry to hear about your frustrations with editing calorie counts and accessing additional features. We’re working on updates to make calorie adjustments easier and improve the overall experience. Your input helps us prioritize improvements, so thank you for sharing!

Not very useful

Well it did not even recognize my meals properly most of the time and once after it analyzes, you cannot edit the contents of the meal if it is mistaken. I don’t think it is very helpful to be honest.

Bade U

16 days ago

Response from developer

We're sorry to hear that the app did not meet your expectations. You can edit the contents of your meal after analysis by using the "Edit" button in the top right corner of the ingredients section. This feature allows you to adjust the ingredients to ensure the analysis reflects your actual meal. We appreciate your input and are continuously working to improve the accuracy and functionality of our app.

Nutrition estimates wrong

I did some testing with this app to see how accurate the calorie estimates were. Unfortunately they weren’t even close to the actual count. Waste of money for an app.

Agatha108

21 days ago

Response from developer

Hey there! Thank you for the feedback. We are always looking for ways to improve the app and make it even more precise and would appreciate your examples at hi@bitepal.app. Looking forward to your email.

This app is fun and functional

I have been using BitePal for roughly 3 months now. I started using it as a means to track what I’m eating. It’s easy because all you have to do is take a picture. If it picks up something different you can add or change ingredients. You also get an adorable raccoon. This app has helped me stay motivated to eat healthy and balanced. Also it’s very affordable. This app is $35/year. Compared to others that want literally hundreds for less benefits.

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Birdie_B_

a month ago

Cool idea, wish it didn’t crash

I like this idea, but it seems that it crashes quite often even if you update it. I constantly get the message “sorry something went wrong on our end, etc…” maybe it’s punishment for not subscribing to premium 😅

elise-xcvii

a month ago

Response from developer

Hey! Thanks for the love on the idea—it means a lot! 😊 As for the crashes, ugh, we feel ya. That “Ops something went wrong” message is definitely not a premium conspiracy 😅—just a glitch! If you’re down, drop us a line on hi@bitepal.app so we can dig into it further. Thanks for sticking with us! 💚

Awesome but could be more detailed

I love this app! It’s so helpful for tracking calories without having to put in everything by hand. One thing that would make it a lot more useful for me is if it could track vitamins or allow us to export the info into another tracking app that will. I am anemic and really need help tracking iron intake. If we could customize it to our own intake needs like tracking iron that would be so great and I would pay for premium!

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tyler (she/her)

2 months ago

Response from developer

Hello, Tyler! We thank you for an honest feedback and your suggestions. It's great to hear that you find our app helpful. If you have more ideas, keep 'em coming at hi@bitepal.app. We're always open for feedback.

Great Insights, But Needs Cultural Sensitivity

I appreciate the app’s approach to nutrition without calorie counting and love the detailed nutritional breakdowns. However, the emphasis on swapping brown rice over white rice feels dismissive of cultural traditions. In many cultures, white rice is part of balanced meals, and the emphasis on swapping white rice with brown rice is lacking cultural context. I’d love to see the app respect diverse food traditions while promoting balanced nutrition for all.

Looking forward to an update that reflects more culturally sensitive guidance.

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Ladylalalala

2 months ago

Response from developer

Hi there! Thanks a lot for sharing your feedback. We truly appreciate the insight and our team will look into this situation with the white rice and how we can fix it. If you'd like to share more comments or need help with the app, you're always welcome at hi@bitepal.app :)

request

i love this app but i do think it’s a little dumb that we can’t go through and change small things with the entry’s , like sometimes the ai won’t pick everything up like i had tacos and it didn’t see 2 of the other toppings that i had in the tacos i feel like i would’ve gotten a higher point if it detected the lettuce and tomato in the tacos but it only saw the beef and cheese, (unless it really is showing up and i can’t see it because i don’t have the premium plan) then i also think we should be able to change the times the meal was logged cuz sometimes by the time i remember to tell him i ate its already like 2 hours later and when i put the entry in its gonna say i ate now but i ate it earlier

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destroyedblossom

2 months ago

Response from developer

Thank you for sharing the review! You can edit the meal and detected ingredients if you subscribe. We noted down your suggestion regarding time change. If you have any further questions or request, drop an email at hi@bitepal.app😎

Great idea but… BUGS

I’ve never had such a terrible experience with a UI. I used the app for a couple days and it was great, helping me keep on track with what I was eating and make better choices, and I liked it so much I bought the year subscription. But that’s when the bugs started. When I would try to snap and log a food, I’d get an error message pop up and nothing would track. It wasn’t working at all for a couple days, so I stopped using it for a week or so. I came back after some time because I paid $50! for the year and still wanted to use the app.
It was letting me track now, but now all my past meal logs had been duplicated and it decided to kill my premium features. I tried restoring, and nothing. I have the receipt and was supposed to have premium until Oct 2025, but it’s just gone with no explanation and my money’s been eaten up. What a nightmare.

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blurrdejj

2 months ago

Response from developer

Hello. Please, accept our apologies for issues you've faced while using the app. We appreciate your commitment to building healthy eating habits with our raccoon. Your experience is understandably frustrating and we get it. Our team is aware of the issue with subscription syncing and have already released a fix for it in AppStore. To properly resolve any errors you might have experienced before, please, delete the app from your device, restart the device and install BitePal one more time from AppStore. This should clear up the cache and update your app to the latest version. If you still get a subscription offer at the start of the app, try to tap "Restore" button at the bottom of the screen. In case of any questions or concerns, don't hesitate to reach to us at hi@bitepal.app.

Not full access even though paid for 3 months

Purchased the app tried it out and decided to cancel after 3 month ended. I’m not at 3 months yet maybe 3 weeks and I limited to what i can see on the app. Not worth it!!

DarleneSavi

2 months ago

Response from developer

Hey, thanks for the review! Would you mind telling us what exactly went wrong? What would you like to get improved in the app? Please share your experience and suggestions at hi@bitepal.app. We'd love to hear you out!