Looks can be deceiving
Response from developer
Hello, I sincerely apologize for the frustrating experience you’ve had with the app. We acknowledge that there are some ongoing issues with the specific game parameters you mentioned, and we’re actively working to resolve them. We understand that considerable time has passed, and I regret any inconvenience this has caused. Providing exceptional customer support is a priority for us, so I’m truly sorry if any of your requests for assistance were overlooked. Please feel free to contact us directly at support@pressboxstats.com, and we’ll do everything we can to help address the situation.
Potential
Response from developer
Hi Coach, Thank you for your feedback, and we appreciate your patience as we worked through the initial challenges. We hope you've noticed improvements with each of our regular updates, and we're committed to continuously enhancing the app. If there's anything else we can assist with, please don’t hesitate to reach out through the contact form on our website.
Not Professional
Response from developer
Hello, I sincerely apologize for the frustrating experience you had with our app. We recognize that the initial weeks after launch were challenging due to some bugs. However, our team has been dedicated to releasing regular updates to resolve these issues and enhance the overall experience. We hope the latest version meets your expectations. If you have any further questions or run into any issues, please feel free to reach out to us through the contact form on our website. We're here to assist you!
In progress
Potential, but not ready.
Response from developer
Hi Terri, Thank you for your feedback, and I sincerely apologize for the experience you had with the app. At launch, we faced some unexpected challenges that impacted the overall user experience. Since then, we've worked hard to address these issues with significant updates, including better performance, bug fixes, and new features. We’d love for you to give the app another try (this year or next), and we hope it meets your expectations. If you have any further questions or encounter any issues, please don’t hesitate to reach out to us through our website’s contact form. We’re here to help!