The locked scenes never open.
Developer Response
Hello, We are sincerely sorry for your experience. We appreciate your patience, and will be happy to solve this issue for you.
Please provide us with more information, it will help us better understand and find the best way to move forward with your request.
Amazing graphics and very creative scenes! I messed up and bought the $5 no ad deal before I saw the $10 package that also unlocked the premium section so I ended up paying more than I should have but the lesson is - look at everything first! lol. Everyone complains about ads but how many games are both ad-free and free to download that are actually worth playing?! Creators & designers don’t live in our phones, guys, they need money too. So spring for the $10 package - you won’t regret it bc this game is pretty awesome.
Developer Response
Thank you so much for the positive feedback! We're thrilled to hear that you're enjoying the game.I’ve played many search games and this one is a little different from all the other ones I’ve played. The pictures are layered almost. The board with the hot air balloons moves your perspective as you move around the picture. It’s pretty cool. Clear pictures but with an intelligent twist.
Developer Response
We appreciate your kind words and 5-star rating! It means a lot to us that you're having a great experience.The game is fun but your graphics are blocking hidden art and I can’t reach it to continue to the next level.
Developer Response
Hello, We are sincerely sorry for your experience. Kindly clarify your issue with more details and we will do our best to resolve it. We would like the opportunity to investigate your feedback further so that our development team will definitely consider your opinion and make the game better.I have been playing the game for only two hours. However, in the second game the top of the art work, where some images were hidden, was obscured by a banner across the top containing the store and other items. There was no way to make that banner to go away, so finding the objects was unnecessarily thwarted.
Developer Response
Thank you for your feedback. We apologize for any inconvenience. Our team is actively addressing the reported issues and will release updates to improve your experience soon.I got game yesterday and it is the prettiest hidden object game I’ve ever played. But the ads were horrible so I did something I don’t normally do. I bought the Premium package for $9.99 and it was immediately charged to my Discover card. But I did not receive the 200 coins and 10 hints. I’m not sure if the ads are gone. And there were no diamonds with the package. I am hoping you can straighten this out. I am 80 years old and $10.00 is a lot for me. Thanks for your help. Also I would give the game 5 stars.
Developer Response
Hello, we apologize that you are experiencing such an issue with the game. Please try restarting your device. If that doesn't work, please contact us by e-mail support@playcus.com so that our support team may assist you. Thank you!I started to play today. 10 minutes looking for objects, 18 minutes of ads. I will delete the game now. In addition, ads for Klondike solitaire take 19 tries to get rid of.
Developer Response
Hello, Sorry to hear about your frustration. We are sincerely sorry for these inconveniences! It might be a while before we can get that one fixed. Thanks for your patience and understanding.The game itself is fun, but it severely limits how many levels you can play without watching ads or purchasing diamonds. There are several pop up ads throughout each level as well. Another frustrating aspect is that there is no zoom out/in option, and some of the hidden objects are half hidden by the upper image frame or the bottom frame and purchase buttons. Overall, it’s a decent game, but others stand out more and are more player friendly.
Developer Response
Thank you very much for your review concerning our game. We are always collecting user feedback and emails that we can apply with updates. The user-friendliness of the game is a priority for us and something we will continue to improve.
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