Pointless
What’s the point of blocking the spam calls if Keenly just sends multiple notifications that the call was blocked? Now I’m just getting annoyed by your notification. If I have to decline the call, or swipe your notification off my screen, it’s the same amount of annoying to me. Just block the call and don’t tell me about it. That’s the point. I don’t even want to know the call came in. Waste of money.
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Canceling
I’ve had the app for a few days now and, I’m on the trial til the 22nd. Since I’ve had the app my phone calls have been really static sounding on my end. I ask the person on the other end if they can hear me and they can just fine but I can’t understand nothing they are saying. So I’m canceling my device because my phone was not acting like this before so I know it’s the app. If it wasn’t interfering with my call sounds I would have kept it. If it’s fixed during this trial period I may keep it.
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Customer Service is non existent
I signed up for this because of obvious reasons. The initial set up went OK. But then I wanted to change my subscription so that I was paying them directly instead of going through Apple subscriptions. Little did I know this was a royal mistake but good that is revealed how substandard their support is. I was unable to register my phone for the Robo calling. I patiently opened up a Support ticket. The person who responded to me a day later literally did not do anything to solve my problem. I find it kind of ironic when you’re dealing with somebody’s identity and all kinds of other issues having to do with finances that your support would be as blasé and vague as this experience was. I’m actually glad it happened because I canceled my subscription after no response back to the very obvious replies and provided screenshots which all concluded that it was their issue to resolve. I guess I just expected more for $100 a year up front!! Most of what they offer anyway you can get for free out on the web. So it’s not like they are actually doing anything for you.
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Response from developer
Hi Saabboy - I'm really sorry for this experience; it's not who we are. We were not able to get back to you over the weekend and our engineering team just resolved your issue on Monday (yesterday, today is Tuesday). We are also contractually not allowed to have you pay us directly by Apples Rules! You must pay through Apple Subscriptions if that is how you originally paid for Keenly - it's a huge issue that many have sued Apple for, we totally hear your pain!