Leave a Review LeaseSwap NYC Hidden Rentals
Updated App! Effective Feedback
Had a great chat with the dev. yesterday, who has implemented multiple of my ideas into the app to simplify and make the UI more effective. Excited to see the future of this project.ChelseaGirlNico
SCAM! Locked out.
After I updated the app my account was logged out of and there is no possibility to log in (immediately prompting the register screen, which I have already used my phone number on). Mind you, this is after paying $25 excl. tax to even view the listings, which I haven’t received responses for. This app is spaghetti-code with credits to ChatGPT and (unlikely) some Stack Overflow. A better way to spend your time and money is to burn it - these people are wasting your precious time in one of the most competitive rental markets in the world, actively exploiting an already vulnerable group of renters.Show lessDeveloper Response
We sincerely apologize for the issues you experienced. We've reached out directly with a workaround for the login problem. We've also pushed updates to improve lister responsiveness and are continuously working to enhance the app. Your feedback is invaluable, and we're committed to providing a better experience. Thank you for bringing this to our attention. If you have any other concerns or need further assistance, please don't hesitate to contact us at support@leaseswap.nyc.A breath of fresh air
I’m tired of crowded open houses and bait-and-switch rental ads. This app understands how people find great deals on housing in the city. The best apartments never hit the market to begin with, they’re just passed on to friends or acquaintances.
For renters, this app is a powerful tool to get ahead of the market and find that great apartment before anyone else does!Show lessSiddysid878
So helpful
Love this app! Found new renters for my apartment in just a few days. Thanks!!Soph3r
Unresponsive Users!
I have been using this app for about a week now and after sending out 8 e-mails/in-app messages, no one replied. I can understand this being the case for listings that are under the legacy status, but ones that were made a couple days ago? I feel like I wasted my money completely. Do not make the same mistake and avoid buying the subscription and even downloading!Show lessDeveloper Response
Thank you for your feedback. We sincerely apologize for your experience. We've heard your concerns and have made changes to improve user responsiveness. Now, listers must respond to all incoming inquiries before they're allowed to start new chats. Additionally, we've added email notifications to alert users when they have unread messages. We are committed to continuously improving the app and appreciate your understanding as we make these updates. If there's anything you'd like to see on Leaseswap to improve responsiveness, let us know at support@leaseswap.nyc. Thank you for giving us a chance to enhance your experience.Wait until people outside NYC discover this :(
please work on a feature to only share access to people with a current five borough-based or New Jersey-based address, or limit the size of the marketplace in another way; at a certain point, it will just be the same problem all over again, where there are not enough apartments for anyone looking for one in NYC.Show lessJen Too
Developer Response
Thank you for your thoughtful feedback. We understand the importance of maintaining a focused marketplace, especially in a competitive area like NYC. Currently, we prioritize sharing within the city and strive to limit access to those who have apartments to share. We're committed to being more strict about this and will continue working on features to ensure the marketplace remains valuable for NYC and nearby residents. Your suggestions are invaluable, and we're grateful for your input as we refine the platform. If you have any other feedback please let us know at support@leaseswap.nycVastly over priced
I understand the point of your app is to save people money in the long run but let’s be real this app is utter garbage. You made a listing rental app and I can’t even filter by the number of bedrooms, budget, anything 0 filters. Very inefficient. App is worth $3. If you want to charge premium prices offer premium features. Would like a refund please.Show lesssteven62728592
Developer Response
Thank you for sharing your thoughts, and we apologize for your disappointment. We’ve listened to your feedback and added filters for our crowdsourced listings map, allowing you to filter by bedrooms, bathrooms, and budget directly from the map. As a premium user, you could already also set your search criteria on the Alerts page and search through not only LeaseSwap listings but across the entire market. Plus, you'll receive notifications whenever a new listing that matches your criteria is posted. Apologies if this wasn't clear. If there's anything else you'd like to see or if you need further assistance, please let us know by emailing support@leaseswap.nyc . For refunds, you can request one directly through your Apple account. We're committed to improving and appreciate your input. Thanks again!So needed
Love this app! Found new renters for my apartment in just a few days. Thanks!!still feels exclusive
Tenants post their listings here before they go back on the rental market, so I was able to find a spot pretty easily. The alerts work for all the big rental websites, so I don't have to stalk Craigslist anymore yahoooooWyatt ea
Very Useful for crazy nyc housing
I’ve used this app to find a new apartment and it has helped me a HUGE amount. You can find some hidden gems on here.
I reccomend paying for full access cause you can really find some good deals. The deals will pay for the cost of the subscriptionNontechnicalPM