Leave a Review West Gate Bank®
Unprofessional
Trying to deposit a check and because I wrote mobile deposit and not mobile deposit only West Gate Bank you rejected the check and now I have a negative balanceSksnsisbsknd
I would not recommend this bank anymore.
Everything seems to have gone off the rails since their "tech upgrade."
I've been waiting for six weeks for a new MasterCard debit card. I've been through two temporary cards while waiting. At one point my second temporary card stopped working and I found out it was because the expiration date in their system was different than the date on the card. I'm not sure why but it's nearly impossible to get the telephone app to open up. It would appear that they are blocking my VPN. I have to juggle back-and-forth for about 10 minutes before I'll find a VPN location that will allow the website to open up. Now, why on earth would a bank block of VPN which is designed to keep me safe?!Show lessChallenger Captain
West Gate Bank
Love the new app!West Gate Bank
Billpay
I don’t like the new bill payTim Shep
Old software was better
The bill pay is terrible the function of the app works overall but it is not user friendly.Packfan 37
New Software
I can’t get into my account on my desktop trying 3 browsers. iPad won’t work. Only my iPhone, meaning my account is not locked. Longtime customer, but this isn’t working!mbespikee
Great app
Great app, love the new look!TJA1481
Great App
Great BankLoanman1
Update looks great!
Great update!Jenmo19
Organized
Great app, very organized and easy to use.Mahomes35