Refund?
Response from developer
Hi @LuckyGinGin, We are sorry you’ve had such a disappointing experience with our app. We understand how frustrating that must be. If you could email us at support@easyweight.dev, we’ll process your refund immediately. We’d also love to hear more about what didn’t work for you, as your feedback is essential to us and can help us improve. Thank you for your patience, and we hope to hear from you soon! Respectfully, EasyCalories Team
Not for the US
Update- there is no way to cancel!!!!
Response from developer
Hi there, Thank you for your feedback! We are sorry to hear about the confusion with serving sizes and the difficulties with cancellation. That sounds incredibly frustrating, and we understand the importance of having measurements that work for you. We’re actively working to address the issue with serving sizes, and it’s a top priority for us. We appreciate you bringing this to our attention. Please reach out to us at support@easyweight.dev. We’d be happy to discuss compensation options, and if you choose to stay with us, we’ll notify you as soon as this issue is resolved. Thank you for your patience, and we’re here to help! Kind regards, EasyCalories Team
Terrible functionality
Response from developer
Hello, Thank you for sharing your experience with us. We are sorry to hear that you’re having trouble with the photo/scanner feature and that the app is locking up during editing. That must be frustrating, and we understand how it could impact your experience. We genuinely appreciate your feedback, as it helps us improve. We’d love to investigate your case further to see what might have gone wrong. Could you please reach out to us via email at support@easyweight.dev? Your experience is important to us, and we’re here to help. Thank you for your patience as we work on enhancing the app! Best regards, EasyCalories Team
