Leave a Review PixTuner
Impossible to cancel
The app is the impossible to cancel once you have subscribed for the free trial. I have tried to unsubscribe through the app before the trials was over. And it kept saying that it was canceling never canceled then it said I needed to send an email to cancel the subscription, so the email was sent, but I was still charged. You cannot cancel the subscriptions under subscriptions and your settings. This app does not even show under your subscriptions to give you the option to cancel. Huge scam.Show lessT P Wilson
Developer Response
That sounds incredibly frustrating. We take these concerns seriously, and I recommend reaching out to support again at support@pixtuner.com for help. Your feedback is crucial, and we appreciate you bringing this to our attention.ABSOLUTE CON!!
Service pretends to let you cancel your subscription but it doesn’t cancel. Had to request a new debit card. Much better apps and far less corrupt.Kyphote
Developer Response
We sincerely apologize for any inconvenience you’ve experienced with canceling your subscription. Please contact our support team at support@pixtuner.com so we can investigate this further and assist you directly. We’re committed to resolving the issue and improving your experience. Thank you for your feedback.Poor results and Billing issues.
*Beware**
Your subscription to this app is not managed through the Apple. They bill you through a party known as MassProfit Inc. that should tell you everything you need to know.
Unlike Apple which help you manage subscriptions, you get no warning that at the end of the “free trial” you will be charged for a full years subscription. When you cancel, they don’t refund your money they just send you an email that says you can continue to use the “free trial” for another year.
The adjustments the app makes to your images are negligible and not worth the effort.
Apple needs to remove this from the App Store.Show lessHardRockJon
Developer Response
We’re really sorry to hear about your experience and understand your frustration. We want to address your concerns about billing and subscription management. It’s important to us that you have a positive experience with our app. Please reach out to our support team at support@pixtuner.com so we can look into this matter further and work on resolving it for you.