PixTuner User Reviews

PixTuner
PixTuner
Sirajuddeen Cherichi Abdul Seevayi

What users say

Top reviews

This app does not work.

Waste of $10.

Scam

This app does not properly cancel subscription. Impossible to cancel subscriptions and won't contact me after I have emailed them.

Response from developer

We’re really sorry to hear that you’re having trouble canceling your subscription and that you haven't received a response. This is not the experience we want for our users. Please try reaching out again at support@pixtuner.com, and we’ll prioritize your request to ensure it gets resolved. Your feedback is crucial, and we appreciate your patience as we work to assist you.

Scam

App will not allow me to cancel my subscription and continues to try to take money from my account

Unable to send an email in anyway or any other link that they’ve left for us to contact them I would advise not to use this app

Response from developer

We’re very sorry to hear about the difficulties you’re facing with canceling your subscription. This is not the experience we want for our users. Please reach out us at support@pixtuner.com, as we want to help you resolve this issue as soon as possible. Your feedback is important, and we appreciate you bringing it to our attention.

SCAM !!!

It does not work and I got charged without my permission. I reported to my bank ! This is a scam !!!

Response from developer

We're sorry to hear about your negative experience and understand your concerns. Please reach out to our support team at support@pixtuner.com so we can assist you in resolving this as quickly as possible. Thank you for bringing this to our attention.

Do not buy!! Scam

Had a trial, it was so rubbish I cancelled the free trail within and hour if installing it. They took £60 out of my account. There’s no way to contact the seller!! Total scam

Response from developer

We’re really sorry to hear about your experience. That’s incredibly frustrating. Please reach out to our support at support@pixtuner.com. Your feedback is important, and we’re committed to addressing these issues.

Impossible to cancel

The app is the impossible to cancel once you have subscribed for the free trial. I have tried to unsubscribe through the app before the trials was over. And it kept saying that it was canceling never canceled then it said I needed to send an email to cancel the subscription, so the email was sent, but I was still charged. You cannot cancel the subscriptions under subscriptions and your settings. This app does not even show under your subscriptions to give you the option to cancel. Huge scam.
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Response from developer

That sounds incredibly frustrating. We take these concerns seriously, and I recommend reaching out to support again at support@pixtuner.com for help. Your feedback is crucial, and we appreciate you bringing this to our attention.

Lier

They gave me 3 days trials but after download the app i could not use it. They asked for purchase! Totally lie.

Response from developer

That sounds frustrating and misleading. We appreciate your feedback and want to address this issue. Please consider reaching out to support at support@pixtuner.com for clarification and assistance. Your experience is important to us!

Junk

Even an email to you returns unsent. You obviously are a scam after reading all the reviews .
I will take this up with my bank to get a refund because even after cancellation , you still took money from my account .

Response from developer

We take these concerns seriously. Please reach out to our support@pixtuner.com for a refund. We want to help resolve this for you. Your feedback is important to us!

ABSOLUTE CON!!

Service pretends to let you cancel your subscription but it doesn’t cancel. Had to request a new debit card. Much better apps and far less corrupt.

Response from developer

We sincerely apologize for any inconvenience you’ve experienced with canceling your subscription. Please contact our support team at support@pixtuner.com so we can investigate this further and assist you directly. We’re committed to resolving the issue and improving your experience. Thank you for your feedback.

Poor results and Billing issues.

*Beware**

Your subscription to this app is not managed through the Apple. They bill you through a party known as MassProfit Inc. that should tell you everything you need to know.

Unlike Apple which help you manage subscriptions, you get no warning that at the end of the “free trial” you will be charged for a full years subscription. When you cancel, they don’t refund your money they just send you an email that says you can continue to use the “free trial” for another year.

The adjustments the app makes to your images are negligible and not worth the effort.

Apple needs to remove this from the App Store.
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Response from developer

We’re really sorry to hear about your experience and understand your frustration. We want to address your concerns about billing and subscription management. It’s important to us that you have a positive experience with our app. Please reach out to our support team at support@pixtuner.com so we can look into this matter further and work on resolving it for you.

Just wow

This app is a joke. I think it was created to rip people off. So bad. Wasted money. Not only doesn’t improve pictures, it makes them worse! Videos don’t work either.

Response from developer

It’s concerning to learn that the app isn’t meeting your expectations. We strive to deliver a quality product and take issues like these very seriously. Please contact our support team at support@pixtuner.com so we can look into what went wrong and work to resolve it for you.

Misleading and fraudulent charges

I wanted to try the app- well it turns out when you cancel the free trial you get charged for the free trial - 69 dollars! I never agreed to this and there is no way to get help. Save your time and money DO NOT DOWNLOAD THIS HORRIBLE APP.

Response from developer

We’re really sorry to hear about this issue. It sounds like there was a misunderstanding with the trial and billing process, and we understand how frustrating this must be. Please contact our support team at support@pixtuner.com so we can resolve this issue and ensure you’re taken care of.

Utter Rubbish

Does nothing to enhance or improve. The AI on the enhance just turns people to pixelated blobs. Do not waste your money.

Response from developer

Please contact our support team at support@pixtuner.com with details about the problem. We’re committed to resolving issues and improving our service based on your feedback.

No trial normally it is meaning !!!!!!

Installed this app and there is no way to try before you buy so seriously do you think that i will pay for an app without being convinced that this app is really doing what we see in the advertisement? Seriously?

Response from developer

We strive to provide a clear and honest representation of our app's capabilities. If you have any questions or need more information before making a decision, please contact us at support@pixtuner.com. We’re here to help and ensure you have all the details you need.

Don’t waste your time.

It simply doesn’t work. Buttheycharge you for the subscription.

Response from developer

Please contact our support team at support@pixtuner.com with details about the issue, and we’ll assist you in resolving the problem. Your feedback is important to us, and we appreciate the opportunity to make things right.

Scam

Total scam doesn’t do what it says your actual photo editor on your phone does more won’t let you unsubscribe go to your settings and go to Apple Pay and unsubscribe there!

Response from developer

We’re sorry to hear about your experience and the difficulties you’ve encountered. To resolve issues with unsubscribing or if you need assistance, please contact our support team at support@pixtuner.com.

Awful

This app is awful. It’s expensive, slow and the end results are not worth using. Avoid.

Response from developer

We understand your concerns about cost, performance, and results. Please contact us at support@pixtuner.com if you’d like to discuss your experience further or need assistance. Your feedback is important to us, and we’re committed to improving our service.

Utter rubbish.

Do not buy this utterly rubbish app! Total rip off, does not produce the results as seen in advert. Also no monthly fee, they take a lump sum which I may as well have burnt. Not happy !!!

Response from developer

We’re truly sorry to hear about your experience and that our app didn’t meet your expectations. We understand your frustration with the results and billing. Please reach out to us at support@pixtuner.com so we can address your concerns.

Useless app

All it does is AI what other Chinese app does better that to free

Difference between before after is useless too

Response from developer

We’re sorry to hear about your experience. For issues with results and support, please contact us at support@pixtuner.com. We’re committed to improving and appreciate your feedback.

It just doesn’t work

I can download the enhanced photo file.

Response from developer

To help resolve this issue, please contact our support team at support@pixtuner.com with details about the problem you’re experiencing. They’ll be able to assist you in troubleshooting and ensure you can download your file successfully.