Oracle Cloud On Call

The Oracle Ocean On-Call app is exclusively for users of Oracle's Ocean system, it streamlines incident management and communication processes. Oracle Ocean On-Call app provides real-time visibility into incidents across multiple queues, ensuring prompt responses and adherence to service level agreements (SLAs) Key features of the Oracle Ocean On-Call app include: - A consolidated list of incidents from all queues associated with a user's account, detailing essential information such as severity, description and status. - Operational actions can be initiated directly from the app. - Ability to page another user within the Oracle Ocean system. - Real time updates on new incidents and incident status changes. The Oracle Cloud On-Call app empowers teams to efficiently manage incidents and improve their response times. By leveraging real-time insights and streamlined communications, users are able to maintain high service standards and enhanced operational efficiency, within the Oracle Ocean System.