Masimo Professional Health User Reviews

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  • Couldn’t connect to Bluetooth after trying for over an hour

    The app doesn’t connect to my Bluetooth despite trying for ages
  • Bluetooth doesn’t work with app

    Why buy a product which has Bluetooth, if it doesn’t work with the app. Get this app fixed soonest please
  • Meh. Devise is good. App needs work.

    I have 2 MightySat 9900 units for our lab and they seem to be accurate and do what they say they are going to do.
    The app however, is simple and functional but does not allow one to download and email the stored session files - which is exactly why I bought these units to do!
    Even more frustrating is that I can see the older recordings in the app, but it does not allow email transfer of the data! This needs to be corrected. The whole point of having memory on the units is so you don’t have to have the Bluetooth phone connected the whole time to get the data.
    Fix this!
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  • Ruined the app when they released new versions of device

    I purchased a Masimo pulse oximeter for use with my iPhone in 2013 for $250. I liked it a lot. The app allowed me to do long continuous recordings and I could see a reasonable tracing by turning my phone sideways. Now, I find the app I can use has been “dumbed down”: it shows a poor quality tracing only with phone upright, so you can only see a few beats. I’ve discovered the good version of the app (this one) still exists but it no longer works with my device. I would have to spend another $300 to buy a MightSatRx to get the features I previously had with my $250 purchase. Apparently there’s an “Rx” wired version that also works with the good app (“Pro”) but I haven’t been able to find that one for sale. Not that I want to buy another $250 device just to get the same features that I used to have with my prior purchase. This is extremely aggravating! I feel that early adopters of this device should have been given continued access to the good, not “dumbed down”, version of the app, instead of having functionality stripped away because you decided to release a new version of the device.
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  • Won’t connect to phone

    The professional app won’t connect. If you are not going to update it, maybe delete it so people won’t be upset with your company and never buy anything from you again...
  • DON'T BUY

    No support! 9800 will not pair.
  • Will not pair

    My Masimo model 9900 will not pair with the Pro App. Can you provide help.
  • MightySat

    Accurate pulse oximetry through patient movement and low perfusion

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