Subscription doesn't work
Response from developer
Sorry to hear about the issue! The app should work smoothly. Please send us a screenshot or details, and we'll help fix this right away.
Review
Response from developer
Thank you so much for your feedback! We're thrilled to hear you're enjoying the app. If you have any suggestions or need assistance, feel free to reach out. Your support means a lot to us!
App not work properly
Response from developer
We apologize for the inconvenience! You should have access with your annual subscription. Please try restoring your purchase in the app settings. If the issue persists, contact our support team for help. Thank you!
I need my refund
Response from developer
Hi there, we sincerely apologize for the inconvenience. We did encounter an issue with the app, but I’m happy to let you know that it has now been fixed. Please try again, and everything should be working as expected. If you continue to experience any problems, feel free to reach out to us, and we’ll be happy to assist you further. Thank you for your patience and support!
Unknown Error
Response from developer
Hi there, thank you for bringing this to our attention. We did experience an issue with the 'Humanize' feature, but I’m happy to inform you that it has since been fixed. Please try using the app again, and it should work smoothly now. However, if you still prefer a refund, it's never too late, and we'd be happy to assist with that. Just let us know! We truly appreciate your support and understanding.
Won’t renew
Response from developer
We appreciate your feedback. We're doing our best to remove the 1000-word limit and make the app even more useful. Thanks for your patience and understanding!
Too limited
Response from developer
We appreciate your feedback. We're doing our best to remove the 1000-word limit and make the app even more useful. Thanks for your patience and understanding!
ERROR
Update: the is an update to my original post. I really appreciate the tech team teaching back to me and providing reassurance that the app would work again. That was pretty legit. My app started working again and I haven't had any problem since. I would attribute any errors to common tech issues that any company would really face. This team reaching back was pretty impressive. I actually wasn’t expecting that. If you're looking for a Humanize I would recommend these guys tbh. I like the customer service
Response from developer
Thanks for your feedback. We apologize for the issue you encountered. The problem was temporary and has now been fixed, so the app should be working well. We accept all refund requests, no questions asked. If you still want a refund, just let us know, and we’ll handle it immediately
ERROR
Response from developer
Thanks for your feedback. We apologize for the issue you encountered. The problem was temporary and has now been fixed, so the app should be working well. We accept all refund requests, no questions asked. If you still want a refund, just let us know, and we’ll handle it immediately
