Wow, what a step backwards.
They were using a different product for years that worked perfectly but switched to this product for unknown reasons and it is horrible.
No way to see if others have already reported an issue. ( old one you could)
I’ve submitted 3 reports. One was actually addressed right away but the other 2 requests have not been touched or replied to for 3 months.
4th time I tried to submit a request, it just keeps saying “Request Submission Failed “.
This is useless. I am uninstalling. Just email or call for reporting issues.
No way to see if others have already reported an issue. ( old one you could)
I’ve submitted 3 reports. One was actually addressed right away but the other 2 requests have not been touched or replied to for 3 months.
4th time I tried to submit a request, it just keeps saying “Request Submission Failed “.
This is useless. I am uninstalling. Just email or call for reporting issues.
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