GenK User Reviews

Reviews Summary

Top reviews

优秀的软件

挺不错的,希望增加年龄段的选择,适用于不同人群获取知识

This app helps a lot

A meaningful app absolutely

Response from developer

Hello, thanks a lot for your feedback. We’re glad you like it. Have a nice day,

Hopeful

Thanks for getting back after my review to let me know of the glitch. So far the app appears to be working

Response from developer

Hi, Very sorry for the inconvenience caused. The app met some issues for a few hours indeed. Everything is back to normal. Feel free to use the app and to let us know what you think about it now that it's fully working. Thanks, Ben

Does not work with apple sign in… IS NOW FIXED AND WORKING

See above :( FIXED NOW WORKS

Response from developer

Hi, Very sorry for the inconvenience caused. The app met some issues for a few hours indeed. Everything is back to normal. Feel free to use the app and to let us know what you think about it now that it's fully working. Thanks, Ben

We originally bought this as part of promotion

Upon installing on both an iPhone 14 and iPhone 15 we could never claim the promotion it just was like frozen or stuck had to restart phone uninstalled reinstalled but same problem don’t know what to do?

AppAdvice asked we write you which we did but never heard back though we suspect you had many emails so we get it wasn’t an ideal situation.

We’d still like to claim the promotion as we saw you updated the app but it doesn’t seem to recognize our previous install on day of promotion.

Hopefully you can send us two codes or provide an alternative solution.

Thanks in advance,

Annie
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Response from developer

Hi Annie, We are sorry to read that. Could you please contact the team at service@noerden.fr? Thanks a lot

Quite fun

I downloaded it during some issues with the app and it didn’t work. But now fixed and it’s really fun. The info is general and lighthearted and not too taxing in the brain. Recommended.

Response from developer

Hi, Thanks a lot for updating your review. We are happy you like it. Ben

Nice app

Nice app that inspires thought on many subjects. Delightful. The problem is that the audio does not work.

Response from developer

Hi, Thanks for your feedback. We are sorry for the inconvenience. A new update of GenK app is available with a fix for the audio. Please update your app. Thanks,

Works finally

I rated this app a few days ago with a middle of the road rating of 3 stars since I was only getting the “Something went wrong” error message that many others were getting.
I waited for a few more days and apparently a recent update has fixed this issue. It now works as advertised and I am very happy happy with it. I think the UI is nice and it is chock full of interesting information that is fun to read and learn. Thanks, developers for fixing the app!
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Response from developer

Hi, Thanks for your message. Happy you like it when it's working. We have more improvements on the way. Thanks, Ben

Put text back

Please let us have the ability to read along with the AI voice. I like to listen and read. It went away after the last update.

Response from developer

Hi, Thanks for your feedback. We are sorry for the inconvenience. A new update of GenK app is available with a fix for the audio. Please update your app. Thanks,

Almost perfect

I had hoped to have a dictionary feature within the app, but unfortunately, the lookup feature isn't working. This makes it difficult for me to find the meanings of unfamiliar words instantly, which is hindering my learning growth. Learning is the primary purpose of this app, and I want to keep progressing. Additionally, I expected the widget to be interactive.

Overall, I find the remaining features to be good, but these issues are holding me back.
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Response from developer

Hi, Thanks for your feedback,  We love your idea. An update of GenK app is available with access to the look up feature. You can now get the meaning of unfamiliar words. Thanks,

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