MoreTickets

MoreTickets is a well-known live entertainment ticketing platform in China, dedicated to providing users with "massive discounted tickets". To address the pain points users face when purchasing performance tickets, such as lack of price transparency, difficulty in purchasing, and high ticket prices, MoreTickets has built a new generation of efficient and comprehensive ticketing transaction platform, allowing more people to enjoy live events. MoreTickets Entry Guarantee Guaranteed Tickets or Your Money Back ● Ticket Guarantee If you don't receive your tickets, we'll refund you in full and compensate you up to 100% of the ticket price. Since many teams, artists, and venues release tickets 24 to 48 hours before the event, if the seller can't deliver your tickets after confirmation, MoreTickets will notify you immediately and do everything we can to find you equal or better replacement tickets. If we can't find a suitable replacement, you'll receive a full refund, plus compensation up to 100% of the original ticket price. ● Authenticity Guarantee Though it's rare, if your tickets are rejected at the venue, contact MoreTickets support right away. We'll work to secure replacement tickets so you don't miss the event. If you contact us after the event, we'll conduct a full investigation. If the tickets are confirmed as invalid, we'll refund you in full and compensate you up to 100% of the ticket price. To ensure this guarantee, please contact us within 5 days after the event. ● Seat Match Guarantee If your tickets are in a lower section than what you purchased, get in touch with MoreTickets support immediately. We'll help negotiate a solution. If no agreement is reached, we'll offer either a full refund or the price difference, with possible additional compensation depending on the situation. ● No Hidden Fees Guarantee MoreTickets ensures that once your payment is confirmed, the ticket price won't change. If a seller asks for extra fees, contact MoreTickets support right away. ● Refund Guarantee If an event is canceled with no rescheduled date, MoreTickets will issue a full refund. If it's postponed, your tickets will still be valid for the new date. ● Customer Support Our dedicated customer support team is available 12 hours a day, 7 days a week, to assist you. Service Channels:Phone，email.