Finelo User Reviews

Finelo
Finelo
ZIMRAN LIMITED

Reviews Summary

Top reviews

Comprehensive and Engaging Investment Learning App

I recently downloaded Finelo, an investment education app, and I must say I am thoroughly impressed. I gave it a solid five-star rating for its exceptional approach towards teaching users how to invest wisely. Right from the start, Finelo assesses your existing knowledge and quickly tailors its lessons to match your learning needs.

What sets Finelo apart is its interactive teaching method - the app actively engages users with questions to gauge their understanding and provides immediate feedback. This real-time interaction not only enhances the learning experience but also encourages users to stay motivated and committed to mastering the concepts.

Overall, Finelo is a well-crafted app that caters to both beginners and seasoned investors, offering a comprehensive and engaging platform to enhance financial literacy. I highly recommend Finelo to anyone looking to delve into the world of investing with confidence.
Show less

Mr. Ascencion Alvarado

Finelo is awesome! Very easy to understand, a lot of great & useful information & very user friendly! I can’t wait to start using the knowledge I’ve learned & start investing!

No Refund, No Help, No Good!

I was deceived by this ad, believing it to be an INVESTMENT app—it is not. It’s a simulator and teaching app that tells you very basic details about how the stock market works and how to invest. After being suckered into another $40 for the lifetime AI assistant, again, believing it to be an investment app, I quickly realized with the first use, it was not what I wanted or needed.

I contacted customer service immediately, cancelled the subscription and made a point by point case for getting a refund since I had JUST paid and was not satisfied with the service. They refused to refund my money. Think about that! Imagine purchasing a product, barely using it and realizing it would not work for you, taking it back to the store—with your receipt—and then telling you, tough! Too bad. It’s our money now. Use our product or don’t, we don’t care.” If I could give this customer service negative 5 stars, I would. Be warned before you give them any of the money you earned. You can flush it down the toilet and get the same result.
Show less

Response from developer

Hello, We’re truly sorry that you feel this way about your experience with Finelo. Our app is designed to help users understand investing concepts, and we provide simulations and educational content to guide users in learning more about the stock market. We understand that this may not have been the tool you were looking for, and we apologize for any confusion regarding its purpose. Regarding your refund request, we do have specific terms and conditions related to refunds, which we apply consistently. We understand that this can be frustrating, especially if the product didn’t meet your expectations. If you feel the charge was made in error or want to discuss the situation further, please reach out to us at support@finelo.com. We will carefully review your case and assist wherever possible. Best regards, Finelo customer support team

Fav teacher!

Great lessons and broken down making it easy to understand

Challenging, easy to use , but sound knowledge!

Excited to start this challenging, easy to use and sound knowledge to build on my retirement.

Amazing app

Very detail explanation on every single step of the way just starting using this app and I’m learning so much I will keep going to become a master on this thanks so much.

Easy, educational

Starting out new to investing Finelo has given me a great understanding of investing. Very easy to use, to the point, and it has me so excited to see where this can lead my family! Thank you Finelo!

Great app and easy to follow lessons

Very happy with this App. It is easy to follow, insightful and makes learning about investments fun.

Good

Explains things well and gives quizzes to make sure your understanding is good

Total scam

Refuse to give refund, this is by far the biggest scam targeting seniors over 50 making it not only a financial scam, but targeting people in a protected class. It’s bait and switch! Do not fall for this scam. They do not send anything even remotely resembling what they advertise. It’s an app to play a simulation of financial “education” on pretend money to “learn” how to “trade” while charging you thousands of dollars while you play a game and never see any ROI. Don’t fall for another Chinese scam! Apple needs to ban this scam immediately, they have more than 200 sites, so far, scamming! Please don’t let them take your hard earned money!
Show less

Response from developer

Hello, We're sorry to hear that you're unhappy with your experience. Our platform is designed as an educational tool for learning investment strategies through simulation and courses on trading and personal finance. We clearly state the nature of our business in our advertising and on our website, emphasizing that it is not an investment platform but a learning environment. We never misrepresent our services as a means to generate returns on investment. If you have further concerns or need clarification, please don't hesitate to contact us at support@finelo.com. Best regards, Finelo Customer Support Team