Hailou AI User Reviews

Reviews Summary

Top reviews

Never generated

Permanently 5th in queue…permanently “generating” in excess of 45 minutes. Free credit wasted with absolutely no output. Avoid.

Response from developer

I'm sorry for the inconvenience caused. Please provide a screenshot of your Profile page (accessed by clicking the profile icon in the top right corner), so that we can further address your problem. email: support@openfaceaisg.com

So Slow

I wanted to try it and I wanted it to be good. I’ve been waiting an hour for one video. Horrible why so slow? Runway and Minimax pop these out in moment. Good luck, hope y’all can improve this.

Response from developer

I'm sorry for the inconvenience caused. Please provide (1) a screenshot of your Profile page (accessed by clicking the profile icon in the top right corner), (2) a detailed screen recording from your phone, for example, a recording showing the issue of video generation, so that we can further address your problem. email: support@openfaceaisg.com

Paying process

I wanna buy the full $$monthly but the app wont let me buy that one..I can only rebuy the 15 coin limit 9$ payment….

Response from developer

Please provide an accurate description of your issue so we can assist you effectively. You can email us at support@openfaceaisg.com

Worth a try if this technology interests you

I had initial problems and couldn’t find tech support. I then retried my text, per suggestion of developer, and had success. The videos are short but suggest this technology has promise. I subscribed for a week, and may try again in a month or so to see how the app is improving. If you’re curious about this technology, I think it’s worth a try for a week.
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Response from developer

AI generation involves a certain degree of randomness. Even with the same image and prompt, the results will vary each time. If you're not satisfied with the generated outcome, you can try multiple times.

Use the real HAILUOAI.VIDEO instead

The worst app, don't download it.
You have to pay 10 dollars to be able to make 15 videos. Each video is only 5 seconds, the video is far from the prompt, the results are complete different. Takes 10 minutes to create one 5 seconds video.

People, use the real HAILUOAI.VIDEO it is free and gives much better results.

I know the results are some random from the prompts, but here is completely different, I had 15 videos to create, 10 of them were completely different from my prompt.
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Response from developer

AI generation involves a certain degree of randomness. Even with the same image and prompt, the results will vary each time. If you're not satisfied with the generated outcome, you can try multiple times.

Awful

Banned me for nothing and I now haven’t got my subscriptions worth of content to create. Scummy rip off, don’t buy.

Response from developer

I'm sorry for the inconvenience caused. Please email us: support@openfaceaisg.com, so that we can further address your problem.

Horrible

The worst app, don't download it.
You have to pay 10 dollars to be able to make 15 videos. Each video is only 5 seconds, the video is far from the prompt, the results are complete different. Takes 10 minutes to create one 5 seconds video.

Response from developer

AI generation involves a certain degree of randomness. Even with the same image and prompt, the results will vary each time. If you're not satisfied with the generated outcome, you can try multiple times.

Not ready for prime time

Errored out and took up my one credit. Amazing that there’s an an app that is single use like this.

Response from developer

AI generation involves a certain degree of randomness. Even with the same image and prompt, the results will vary each time. If you're not satisfied with the generated outcome, you can try multiple times. If the task fails, any credits charged will be refunded to your account.

Not working

Worked once. Now stopped. No tech support that appears active. Beware.

Response from developer

AI generation involves a certain degree of randomness. Even with the same image and prompt, the results will vary each time. If you're not satisfied with the generated outcome, you can try multiple times.

I do not like it.

It took forever to load my idea after the estimated time already passed. You also only get one free idea before having to pay. Why would I pay if I never got to see it because it took forever to load anyway?

Response from developer

Thank you for your feedback! We understand that pricing can be a concern. Our goal is to provide high-quality features that justify the cost. We're always looking for ways to improve and appreciate your insights!

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