Telemundo User Reviews

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  • Loved it then.. Hate it now

    I did love it until you guys added the carriers on the app. The reason i had the app is bc i do not have or want cable TV yet you guys are obligating me to get cable so that i can use the app which totally defeats the purpose of the App. And it’s ridiculous you guys do this being we are subjected to watch EVERY SINGLE COMERCIAL which should be paying you guys for broadcasting their commercials. You guys seem to be getting a bit greedy if you asked me. Perhaps you can do something like Univision that allows you to have access to the app and all the shows plus Live TV for a small $7 fee a month. That i would definitely do to continue watching Telemundo. However i refuse to get any type of cable TV for this purpose. Its also absolutely absurd that we must wait 5+ days to be able to watch an episode bc i dont have a cable company 🤦🏼‍♀️ I LOVE Telemundo but I HATE cable Tv
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  • Disappointing

    This review is about the app, and not the quality of programs aired by the network.

    The application is a huge disappointment. It requires a cable subscription, which doesn’t match today’s culture of walking away from cable, and streaming content.

    Customer service was extremely poor. I emailed my feedback. Several days later, I received an email survey asking if my concerns had been addressed satisfactorily.

    Of course, my concerns had not been addressed.

    It’s 2019. I cut the cable cord 8 years ago. While I love Spanish Language television shows, I’m not going to let my pocketbook be raped by cable companies.

    Netflix has begun streaming original Spanish language programming, and quality is similar, so I guess I’ll watch there.
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  • Can’t watch a full episode

    Update: after removing the app for a few weeks and downloading it again the problem went away.

    Can’t watch anything! Every single show stops after a few minutes playing and start the countdown to the next episode, I had done everything posible even sending an email and the problem hasn’t been solved. It’s the only app with this issue In my Roku even with my new subscription to directv now the problem persists. A few moths ago was working fine, please fix it!
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    Developer Response

    This is NBCUniversal TV Everywhere Support. We would like to help. Please tell us more about the specific show(s) and episode(s) that you are experiencing this issue with by sending an email to nbctveappreview@nbctve.zendesk.com so we can troubleshoot for you. Thank you.
  • Needs English subtitle option!!!!!

    I don’t really speak or read Spanish but I’m addicted to El Señor de los Cielos and Señora Acero! I’ve been watching all the seasons on Netflix which has English subtitles, but now that I’m done with season 3 of Senora acero and download this app to watch the 4th season it’s available but I don’t understand anything! Basically, I will rate 5 stars when you add an option for English subtitles!
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  • Love it... Don't like

    I watch Telemundo at home via AT&T U-verse,
    and have an online account, however when prompted to enter the carrier, then user email and password... it doesn't work. So I went in withe three shows to watch. Will delete app afterwards as I find it not very customer friendly. Suggest fixing the carrier interface or
    better test allow all to watch your channel through the app as we still have to watch all the commercials. Thanks!
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