Two major issues:
1. Database update: I’ve had the database spontaneously REQUIRE an update during flight. You can’t access any part of the app and you can’t postpone or cancel the message. It happened often, even in flight mode! It makes the app unusable and you can’t access anything. You are stuck.. This should never happen.
As a workaround, I started taking some preflight screenshots of the data I expected to need during the flight. In the end though I had to buy the books.
2. Payment: there is no way to pay via the app or even online!! You have to pay with a check or fill in your credit card details and mail or fax it to the company… There is a call in option. What year is it anyway?
Smaller issues:
There is a significant amount of very useful info that didn’t come over from the books to the app (like Customs phone numbers) Why not include this info?
On the app home page, as you type in the airport identifier (before you can finish typing) it pops up a warning, or two, that the airport can not be found. This warning has to be clicked on to continue. It’s a nuisance.
Couldn’t it be possible to allow install on two devices? (iPhone and iPad from the same owner) In this digital age ‘If you don’t have it twice,, You don’t have it!’.
The information in the app is good and the information is easily accessible when it all works. The downfalls are however unacceptable. AC-U-KWIK is a necessary tool for GA pilots. It’s too bad the company hasn’t invested in or maintained the app.
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