What’s going on???????
I signed out and tried to sign in again, it just keep spooling. I even deleted the app and downloaded again, it keeps doing the same thing. I appreciated the app especially when I no longer had the print copy. Please help because I do not want to have to hold on to print copies forever. That’s the reason you got such a low rating. I love this magazine. App support need to step up their game and fix the problem with this app. Like right now!!!!!!!!
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Mediocre app that has been unstable for more than a year; AARP doesn’t care...
Haven’t been able to read AARP pubs for several months because they don't show up in this poorly written app anymore. When nothing else worked, I logged out.
You guessed it: once again, I can no longer log in! Since the developer doesn’t care about fixing the app, and AARP isn’t holding him accountable, it give up. FAIL + DELETE.
Prior UPDATE: Have been receiving emails from developer saying, “The log in issue has been fixed” but it hasn't. The only way I could get in was to delete and reinstall and then change my password.
Raised my review to 2 stars for the effort, but without instructions on how to get it to work, it's another time sink. Still a mediocre app with ineffective support.
Original review: I prefer to read AARP mags on my iPad but the app has been broken for months. Changed password, deleted and reloaded app, but still can’t log into app. Can log in using browser so I’m pretty sure this an app bug. Not worth wasting more time on a buggy app...
You guessed it: once again, I can no longer log in! Since the developer doesn’t care about fixing the app, and AARP isn’t holding him accountable, it give up. FAIL + DELETE.
Prior UPDATE: Have been receiving emails from developer saying, “The log in issue has been fixed” but it hasn't. The only way I could get in was to delete and reinstall and then change my password.
Raised my review to 2 stars for the effort, but without instructions on how to get it to work, it's another time sink. Still a mediocre app with ineffective support.
Original review: I prefer to read AARP mags on my iPad but the app has been broken for months. Changed password, deleted and reloaded app, but still can’t log into app. Can log in using browser so I’m pretty sure this an app bug. Not worth wasting more time on a buggy app...
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Unable To Log In
I’m trying to get access to a recent Bulletin but I think the only way I can get to it is through the app. When I download the app I need to log in but am unable to. The little wheel just keeps spinning and it gets hung up. I have to totally delete the app and start over - but same thing happens. I read some of the previous reviews and see that this is an issue that has been around a while. What should I do? And do I have to keep coming back here to get an answer?
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Can’t log in. Fix this app!
No new issues have appeared on iPad since the Aug/Sep issue. In an attempt to refresh the screen, I tried logging out and back in. Problem now is that the login attempt just spins and times out. So I changed my password and tried again — same result. Then I tried deleting and reinstalling the app — again, same result. Tech support info is nowhere to be found so at a loss. BTW - Have no problem reading through web browser but vastly prefer the app (when it works). AARP, please fix your app!
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Login spins and spins. Ie fails
Regardless what the developer says in response to reviewers up to a year ago, this issue is NOT fixed. My login works for AARP Now app and website. What a disappointment from org that should easily have resources to quality development team or individual to fix basic login function. Look forward to seeing this fixed but obviously won’t hold my breathe.
UPDATE: No new version for over 3 YEARS has to be the problem!! Do you expect your members to have only old un-updated hardware and software. Pull the darn app if you aren’t going to support it!
UPDATE: No new version for over 3 YEARS has to be the problem!! Do you expect your members to have only old un-updated hardware and software. Pull the darn app if you aren’t going to support it!
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Have Not Been Able to Login and Use for at Least 3 Months
Have called twice in the last few months and tried everything they have suggested. They acknowledge they have had problems but have not solved them. It used to work great and I much prefer it over the print version.
Natalie today tried the same things with me that I have tried l times but to no avail. She escalated it to their IT people to fix the problem and get back to me.
Why change something that had been working well?!
Natalie today tried the same things with me that I have tried l times but to no avail. She escalated it to their IT people to fix the problem and get back to me.
Why change something that had been working well?!
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App no longer works
I enjoyed being able to read the publications on my iPad as we are retired and travel all the time. However, i have not been able to log into the app for several months, although I can log into my AARP acct on a laptop. I deleted the app and reinstalled twice. One other note — would love to have ability to enlarge type, which is perfect for the AARP target audience! :-)
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Has bugs
Wish it worked in landscape mode and had an iPhone version to take with me to read while waiting. Texts are missing spaces between words and if it’s interactive, it’s slow and clunky. I haven’t been using this app that long so I can’t speak to bookmarks or other features. But I definitely prefer reading on my iPad because it’s less clutter, while my mom is old school and the opposite.
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AARP apps *NEED* to work in landscape on my iPad!
(1) AARP apps—all of them—need to operate in *landscape* mode on my iPad. This is the device on which I’d be most likely to use them.
(2) Nice to see that most of the content from the bulletin and the mag are available online. To bad the content is so litteredd with ads—I’d expect better since I’m a *paying* member!
(3) The print’s too danged smallish. Our local paper’s app has a nifty feature whereby you can click on the article title, convert the article to LARGE easy-to-read plain text, read it, then click to go back. This shouldn’t be so hard to do. Also see the V for Wiki app (for reading Wikipedia) for an idea on ease of reading. Heck, in this AARP even the icons at the top of the screen are hard to see. Atrocious.
In the end, the online mag and bulletin are not as enjoyable as leafinf through a good ol’ paper copy at my leisure. There’s just something about the feel of paper. (Especially when the battery runs low 😉)
(2) Nice to see that most of the content from the bulletin and the mag are available online. To bad the content is so litteredd with ads—I’d expect better since I’m a *paying* member!
(3) The print’s too danged smallish. Our local paper’s app has a nifty feature whereby you can click on the article title, convert the article to LARGE easy-to-read plain text, read it, then click to go back. This shouldn’t be so hard to do. Also see the V for Wiki app (for reading Wikipedia) for an idea on ease of reading. Heck, in this AARP even the icons at the top of the screen are hard to see. Atrocious.
In the end, the online mag and bulletin are not as enjoyable as leafinf through a good ol’ paper copy at my leisure. There’s just something about the feel of paper. (Especially when the battery runs low 😉)
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Not kind to people with low vision
I am one of the millions of people who has age-related macular degeneration. I found it difficult to read this publication for the following reasons:
1. Some of the pages could be enlarged on my iPad and some could not, even within the same story.
2. The bars at the top and bottom stayed on a very short time. The top bar was difficult to read because the print was black on dark blue.
3. I prefer to be able to view in landscape mode rather than being locked in to portrait mode.(If all pages could be enlarged, landscape mode would allow for larger letters.)
I enjoy the content of this publication, but I will soon have to stop reading it if changes are not made.
Thanks for allowing me to share my frustrations.
Wilma Griffin
Texas
1. Some of the pages could be enlarged on my iPad and some could not, even within the same story.
2. The bars at the top and bottom stayed on a very short time. The top bar was difficult to read because the print was black on dark blue.
3. I prefer to be able to view in landscape mode rather than being locked in to portrait mode.(If all pages could be enlarged, landscape mode would allow for larger letters.)
I enjoy the content of this publication, but I will soon have to stop reading it if changes are not made.
Thanks for allowing me to share my frustrations.
Wilma Griffin
Texas
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