Evanston 311 User Reviews

Top reviews

Login registration is broken

I previously was signed into this application. When you guys rebuilt it, you broke that. Now, after resetting my password, it wants me to verify my email address. Iโ€™m already a user on your account! Fix it.

Functional

I preferred the previous iteration of this app. It had more functions on the front page, and allowed you to see not just your own help tickets but also in the area. This was very helpful as we could see if neighbors had also been missed for trash, if there were rat sightings, etc. If itโ€™s possible, please bring back the option to see other tickets in the area.

Otherwise it allows me to contact the city, which is 90% of the function so overall nice and does the job.
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Bad

This app is awful, it wonโ€™t even open ...better to not have not... unfortunate because it could be very useful

Crashes Immediately

Sadly canโ€™t open it on iOS 14. As someone else noted, probably hasnโ€™t been built and tested yet.

Crash

App crashes when attempting to log in. No contact info in app or App Store to submit tech support request

App crashes on opening.

App was crashing every time I try to login. I deleted and reinstalled it and now it wonโ€™t launch at all. Crashes in opening.

Crashes

The app immediately crashes after you open it. Maybe needs to be updated for new iOS version?

Worked very well for me.

It was very simple to set up. I submitted a request and it was easy to also add a photo. Very convenient!

Broken

Used to be somewhat helpful (and by somewhat helpful, I mean not overly helpful). Now the app only shows the splash screen and does nothing more. A screen shot would be exactly the same, but use less memory.

Evanston: Fix this before announcing everywhere to use the app for more convenience...ugh!
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