PreSonus SL Remote User Reviews

PreSonus SL Remote-AI
PreSonus SL Remote-AI
PreSonus Audio Electronics, Inc.

Top reviews

Crashes

The current update crashes instantly and wonโ€™t load

Does not launch

Is anybody else experience the app not launching as of May 22nd 2024 with IOS app ver. 17.5.1

Sl Remote

Me gusto desde el comienso fuciono bien y ahora tiene muchos errores desde que se actualisa software del ipad y no hay ayuda para poder trabajar

Keyboard doesnโ€™t work alignment

The app is great unfortunately when changing the names the keyboard is not aligned but for the other app itโ€™s good

Unusable and frustrating

App will not switch between landscape and portrait, making it effectively useless for me. I see that there are several related reviews from almost a year ago, please update!

Not working with iOS 11

Not working with iOS 11. Used to be a great app but no longer goes between vertical and landscape mode, removing a great deal of functionality from the app. Please update.

Response from developer

Hi H, Very sorry for the bad experience, but in fact, SL Remote-AI was deprecated three years ago when it was replaced by UC Surface. We left it up on the app store as a convenience to our users who wanted to continue using it before switching to UC Surface, but it is no longer developed or updated or supported since 2014 and so it is actually not supported on iOS 11. If you have a StudioLive AI mixer and you're using iOS 11, you must either update to UC Surface which is the current app for the AI mixers, or use an older version of iOS that supports SL Remote-AI. https://support.presonus.com/hc/en-us/articles/115003187626-Apple-Mac-OS-X-10-13-High-Sierra-and-iOS-11-compatibility-statement

Great app but got janky with ios11

I have been using this app for sometime and have been greatly blessed by it. But now on ios11 it cannot switch back and forth between landscape and portrait without going wonky. I have to lock my screen in landscape and then enter the app in order to use it in that orientation. Please fix! Thanks

Response from developer

Hi Jiggsers, Very sorry for the bad experience, but in fact, SL Remote-AI was deprecated three years ago when it was replaced by UC Surface. We left it up on the app store as a convenience to our users who wanted to continue using it before switching to UC Surface, but it is no longer developed or updated or supported since 2014 and so it is actually not supported on iOS 11. If you have a StudioLive AI mixer and you're using iOS 11, you must either update to UC Surface which is the current app for the AI mixers, or use an older version of iOS that supports SL Remote-AI. https://support.presonus.com/hc/en-us/articles/115003187626-Apple-Mac-OS-X-10-13-High-Sierra-and-iOS-11-compatibility-statement

Donโ€™t update to IOS 11!

This app has problems rotating in IOS 11. Presonus, please fix!

Response from developer

Hi Benjamin, Very sorry for the bad experience, but in fact, SL Remote-AI was deprecated three years ago when it was replaced by UC Surface. We left it up on the app store as a convenience to our users who wanted to continue using it before switching to UC Surface, but it is no longer developed or updated or supported since 2014 and so it is actually not supported on iOS 11. If you have a StudioLive AI mixer and you're using iOS 11, you must either update to UC Surface which is the current app for the AI mixers, or use an older version of iOS that supports SL Remote-AI. https://support.presonus.com/hc/en-us/articles/115003187626-Apple-Mac-OS-X-10-13-High-Sierra-and-iOS-11-compatibility-statement

Update needed

Good app that does what I need it to for our small church. However needs an update for iOS 11 as it has some weird rotation issues. I can no longer use the portrait mode without closing the app then turning my iPad then reopening the app.

Response from developer

Hi Akapp42, Very sorry for the bad experience, but in fact, SL Remote-AI was deprecated three years ago when it was replaced by UC Surface. We left it up on the app store as a convenience to our users who wanted to continue using it before switching to UC Surface, but it is no longer developed or updated or supported since 2014 and so it is actually not supported on iOS 11. If you have a StudioLive AI mixer and you're using iOS 11, you must either update to UC Surface which is the current app for the AI mixers, or use an older version of iOS that supports SL Remote-AI. https://support.presonus.com/hc/en-us/articles/115003187626-Apple-Mac-OS-X-10-13-High-Sierra-and-iOS-11-compatibility-statement

Please update

Really needs iPad pro support and multitask support.

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