The Commercial & Savings Bank User Reviews

The Commercial & Savings Bank
The Commercial & Savings Bank
Commercial and Savings Bank of Millersburg Ohio, The

Top reviews

Good

I’ve liked the newest updates and this newer one looks the best! It is modern and simple to use. Although I would suggest color coding deposits and withdrawals with green and red like in previous versions. It made it easier to read.

To difficult to access my OWN money!!!

Should have left it the way it was. This is more of a pain and makes me wants to pull all
My accounts and go somewhere else. I have been with CSB for 13 years. This is awful

New update slows down performance

Previously I would have rated this app with five stars. However the latest update changed the main screen so you have to swipe to view each of your accounts. I’ve been using it for a while and I can’t stand it. Each time you swipe you have to wait several seconds (more if you have weak service) for the next account to load and then it doesn’t even display all transactions until you select the button to do so. It was so much more efficient when all accounts were listed on the same screen. Their website works much better than their app if you’re a customer with multiple accounts to keep track of. I was very frustrated when I saw the change they made to this app.
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Response from developer

We are very sorry to hear about your experience with the CSB Mobile App, but we think we can help! There are app settings that can be modified to allow you to view a list of your accounts. Please contact us via the message center or by phone at 330.674.9015 and we will walk you through the process. Thank you for choosing CSB. We are proud to serve you, and appreciate your business.

This app is fantastic!!!!!

This app is so visual with the tagging feature and having a graph....I love it! The quick access and balance is a great improvement as well! Huge thumbs up!!!

Doesn't work

I am trying to edit/change a payment and it says to click on payment or swipe to left to delete. I can click on a payment a gazillion times and it does nothing. I have tried deleting and reinstalling the app and it still doesn't work.

Perfect

It does everything it should do.

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