Worst Parking Experience EVER
I’ve used numerous parking lots and various parking apps and I’ve never had an experience like this! We parked for a two hour movie and realized there were no posted fees anywhere, so I downloaded the app and went through the rigmarole of signing up only to find out that the ONLY options were “overnight” and “weekend.” They charged us $26 to park for TWO HOURS!!! HORRIBLE and I WILL be fining a complaint with the Consumer Finance Commission.
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Worst app
this app sucks. will make you pay multiple times and not allow you to cancel if you select anything wrong. shouldn’t bother reaching out to customer service
Parasitic company
Parasitic company. They never asked for my license plate and just autofilled a random one then gave me a parking ticket even though i paid the 8 parking fee
Greedy peepee suckers
Other parking apps allow to pay for 15,30,45, or 60 minutes. These no talent weasels want you to pay for a whole day or overnight. I hope they all get smashed by a garbage truck because they are garbage property owners taking advantage.
Got billed after using
Do not use this app. You pay for parking then get a violation from the lot that you did not pay and they charge you double for parking and the violation. You have to dispute the violation. Not worth the trouble. This is should be illegal.
Unnecessary
Just use ParkMobile
Won’t let me delete act
Should be a simple button not a 100 clicks and a captcha that doesn’t work.
Needs updates
It’s sort of helpful, but needs updates to fix glitches. Doesn’t allow to add favorite parking spots.
Scammers
This company sends out people to ticket you even though you pay them through the app. And then refuses to remove the charges because they are scammers. The whole thing was a set up. I showed that I paid for the time and sent them proof of every single thing and they still refuse to Remove the ticket. Beware these people are crooks. They are running a whole scam.
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Super easy to use!
I love being able to see all the parking options downtown & pick what is closest to our event. The check out was a simple easy process. Was able to extend our time through the app & enjoy the event longer.
Scam app
Doesn’t allow you to change parking time so it charges a max rate. Doesn’t matter if you only want 1 hour. Would give 0 stars if could. Absolute thieves.
Rip Off
I was in dinner in Tampa recently and parked in one of their lots. The parking machine was broken. The young man waving the red flag was very helpful in showing me the app and helping to fill it out. I got a receipt and went to have dinner. When I got back to my car, there was a notice that I owed $75+ for not paying to park. I’ve sent in my receipt of payment and this company refuses to reverse the fine. This is an unprofessional, sleazy organization. Park elsewhere.
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Genuinely Awful
BE WARNED: You CANNOT delete your license plate or credit card from this app manually.
Instead, you have to jump through a bunch of ridiculous and tedious hoops just to get this removed. What kind of app doesn’t let you just hold down on a card or even swipe to delete it? Who on earth designed this?? I submitted a data deletion request, got a confirmation email that contained a “link to view my case” that doesn’t even work. I’ve submitted another request via their ticketing system, and now I just have to wait. I will keep pestering them until my information is permanently deleted, I’m not letting my credit card just sit out there.
717, whatever developers you have on this app, fire them. Users should have full control over their payment methods, they should not be locked into your app and only removable when an entire account gets deleted.
I only used this because another parking pass I had purchased also had issues and this one was advertised all over the lot near Amalie Arena. Safe to say I am never using this again whenever I see a Lightning Game, ridiculous process to get user information deleted.
Instead, you have to jump through a bunch of ridiculous and tedious hoops just to get this removed. What kind of app doesn’t let you just hold down on a card or even swipe to delete it? Who on earth designed this?? I submitted a data deletion request, got a confirmation email that contained a “link to view my case” that doesn’t even work. I’ve submitted another request via their ticketing system, and now I just have to wait. I will keep pestering them until my information is permanently deleted, I’m not letting my credit card just sit out there.
717, whatever developers you have on this app, fire them. Users should have full control over their payment methods, they should not be locked into your app and only removable when an entire account gets deleted.
I only used this because another parking pass I had purchased also had issues and this one was advertised all over the lot near Amalie Arena. Safe to say I am never using this again whenever I see a Lightning Game, ridiculous process to get user information deleted.
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Terrible Service for Incorrect Citation
Frankly this has nothing to do with the app. 717 customer service is horrific. I received an incorrect citation and have been essentially ghosted by customer service. No easy way to contact them in case of issues. If you can avoid parking at these lots, I’d recommend it.
Glitch
I’ve parked with 717 parking for years and I’ve always used the ParkMobile app. Yesterday I went to Tampa theater to see a movie and use the same app. I needed parking for about 3 1/2 hours and the app told me it was gonna be $12.36, it had me select my tag number and had me hit submit. Somehow there was a glitch in the system because when I got back, I had a little notice on my windshield telling me I didn’t pay for parking. I quickly went to the app to look at my history and low and behold nothing was there. I wrote customer service to tell them about the issue. They kindly told me that it was not their problem and I owed the $50. They were absolutely no help and I can promise that I will never park with 717 parking again!!!! I am extremely unhappy!
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Crooks available by email only
Be sure you don’t mistype your license plate number, customer service will not be “able to validate your payment”. Regardless of documentation that shows otherwise.
My Recommendation is to Avoid Them
I would recommend avoiding patronizing this group. I was attending a conference in Ybor City and was under the impression that parking was provided in the lot across the street which was run by 717. It was not and they assessed an unreasonably punitive fee for the mistake. Instead of ~$10.50 I was charged $15+$40+5... $60 total. I reached out to them to ask to be able to pay the fee without the punitive charges and their customer service rep acted as if they did not understand me rather than interact with my request.
My guess is that they are quite happy to receive the premium for the parking and that this is part of their model... they showed no concern and no mercy.
My guess is that they are quite happy to receive the premium for the parking and that this is part of their model... they showed no concern and no mercy.
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Pay for your public parking!
This company has ruined Tampa parking by buying up every open parking lot to nickel and dime residents to park anywhere. Parking lots, garages, even street parking. Wish I could leave a lower rating.
Will give you ticket even if pay via App
Company tickets you even though you use this app to pay.
No use in West Palm Beach
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