Useless app and website
I had the same experience as many other reviewers. I tried purchasing tickets on the website but after selecting the tickets the next prompt is to buy tickets. I hit the button and nothing happens. It just keeps processing and processing. I tried different web browsers (Google Chrome, Microsoft Edge and Safari on both PC and Mac)…same thing happens. So then I downloaded the app because, surely, the app should work! Nope. After selecting tickets my next option it to “add payment method”. Hit the button and nothing happens! Since it’s after hours I’ll call the 1-800 number and hopefully that works.
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Everyone involved in making this app should be fired
Nothing works. The app is just as useless as the website. It is outrageous.
Payment Errors
Been trying to purchase a ticket and getting different error messages ever time
Constantly shows 404 error page
The app seems to be wrapper on the website. However the website works fine on the same device on which the app shows 404 error. Hard restart of the app doesn't resolve the issue.
Broadway to my heart!
So excited to see the app update. The new design is great and quite user friendly. I was able to book tickets quickly! Living in NYC it’s awesome to have a seamless way to book Broadway shows right in my pocket!!
Convenient
So glad this app exists, makes it much easier to navigate the ticketing process.
Definitely an improvement
Very much liked how the option to get discounts or enter all the lotteries was grouped together in one convenient place!
It works!
They updated the app and it’s way easier to use now! Very into being able to pull up the seating chart when I get there to find my seat without stressing.
Great!
Was pleasantly surprised with how easy telecharge is to use! Simple design and very easy to navigate. I especially love the sort/filter options, it makes choosing a show so much faster. So excited now to get tickets for broadway week!
Great
The new design is really improved, easy to use, and fast. It’s great to have access to have all broadway shows in one place and at reasonable prices!
