Poor support
First. I’m disappointed that your app doesn’t have in app support. I had to google this. Secondly, I have found several books with several pages not loading. This is frustrating since my child reads and to the point and misses pages. The rest loads. I’m not sure why I should pay for such a poor experience. 1 star only.
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Continue charging after subscription ended!
We had this for a while and it was useful and the kids enjoyed it. However, the books aren’t all quality and they eventually run out of good material. We decided to end our subscription for this reason. However, after ended it and it showing unsubscribe on Apple….my credit card is still being charged for the last year! It shows that we are unsubscribed but are still being charged. They seem to have some ridiculous reason (which way did you sign up) with differing directions. I believe this intentional so that you can’t easily cancel. I actually didn’t receive an email confirmation when I ended my subscription. Another red flag…but I can tell on the account, it’s over. They don’t want you to have a clear timeline so that they will refund the least. I am currently waiting to be paid back and trying to confirm from someone that they will stop charging my credit card. Check the BBB reviews! Very poor and same issues previously!!! Don’t purchase this. Ok app but not great quality books overall and deceptive charging practices. Should be very easily to cancel and I should not be having an issue figuring out why my card is still being charged.
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Response from developer
Hi, Apologize for the inconvenience caused. We're more than happy to assist. Have you reached out to our customer support team already, if yes, can you please share the ticket ID here and we'll take a look, if not, can you please email us at support@getepic.com for further assistance?
Bro…
We literally have different levels of speed in reading. And also, you can cheat in quizzes. Please do not let us see the answers before the quiz is done. And I had to not do my epic unlimited and you can’t do ANYTHING! Don’t recommend. Other apps will help more. Seems like you guys are just begging for money because your too lazy to earn it. the good reviews for this app is all created by the devs or bots. Don’t believe anyone would like this app. Truly horrible. NEVER INSTALL!!! I HATE THIS APP SO MUCH.
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Parents: Be Careful
This app is great in many ways, but be careful, parents, because little children will easily run across books or watch educational videos that are terrifying and full of catastrophic events and scary facts from history. For example, my children at 6 and 8 years old read about and saw horrific images of victims who died in the volcanic eruption in Pompeii. They also read about the ancient culture of the Incans including how they did child sacrifices. Completely inappropriate material. And the “Colossal Questions” video series- while it is really fascinating with some good titles, but include titles such as: “Will a meteor crash into earth?” or “What will happen when the sun go out?” or “When will the next super volcano explode?” and these are all terrifying things that no child needs to be worrying about. These things gave them nightmares and some of the things were so scary they didn’t even tell me about it until years later. That is what is prompting me to write this review tonight -years later as I am talking with my daughter about things she read several years ago. They still talk about it 4 years later. There are many great books about topics that my kids loved, but then there were also these completely inappropriate books accessible for really small children. Make sure you look around and know what your child is reading or videos they’ve watched -there is a video and book history you can look at but it only saves about 15 of them. Be aware.
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Response from developer
Oh no! We're sorry to hear that some of the book content in Epic has caused distress for you children. We encourage you to reach out to our support team to initiate a conversation about this please feel free to contact us at support@getepic.com
I love baby shark
It’s me I don’t have to go in there I can just come back and pick you guys out of the parking garage if that’s cool I don’t know what you need but I’m not going anywhere so just come in here if that’s what you’re asking for I can just go to your place if that’s cool and I don’t know if I need a car but I’m gonna be there in about an hours time or so if that’s what it is and you wanna go out and I don’t want you driving around I just don’t know if you’re gonna drive to work and you don’t wanna go to the park but you can come over and you don’t need a parking garage so you just go out there or whatever I just want you to go out here so you don’t want me and you don’t
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Om mine is glitching a lot
So for some reason every time I read if I exit out of it, and then he went back on later it would delete all my reading time, but I did the update, and now it’s fixed but now I can’t read a book… And a lot of the pages were missing what to read and I’m just kind of sad so I’m really hoping the makers of epic can and fix that little glitch for mine and I would be really please show and thank you so much for the reading app. I started getting to read this when I was in about third grade 2nd grade in which grade at school and then my parents got me a iPad and now I can read. I would give you a five stars but just right now it’s a it’s just a four stars so thank you guys so much for making this reading app and I’m really pleased to have this. thank you.🫶🏻🫶🏻👍👍 actually, I might give us of like three now because literally I can’t read any of the books like I can only read a couple of books for Miss really actually every book but I can’t read one book that I’ve been waiting read ages of slam and that’s been giving me very very hard time for about three months
Please rewrite back thank you
Please rewrite back thank you
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Response from developer
Hi, Apologize for the inconvenience caused. I'll be more than happy to assist. Have you reached out to our customer support team already, if yes, can you please share the ticket ID here and we'll take a look, if not, can you please email us at support@getepic.com for further assistance?
Epic
So this is why I give epic a 10 out of 10 so epic is a fun learning learning game for people who have a struggles with reading for an example like dyslexia something this helps them learn and get better and the books they are just so nice and appropriate for kids and it’s really amazing that it is a app where you can find all the books you want and there’s some there’s some good books in there I think it helps a lot with like people who need to get better or just people but it helps because what if you have like you like dyslexia or just order something and you wanna read and you get an opportunity come to come and read a great great journey so come follow epic it’s the best like epic have like so many good books like there’s pegs there’s adult books like I survive may be like home of the brave or is this all really good books I think you should follow your dreams and go with epic epic comes true and if you follow epic it follows you so good read epic books right now the reason I’m gonna read it download this app it is amazing I love it download Epix up today😎😎🤩🤩🤩🤩🤩🤩🤩🤩🥳🥳🥳😜😜🤪🤪🤪🤪🤪
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It was good until this happened
First of all when I downloaded it everything was free except some books which I understand but only allowing one read a day is a bit little if you ask me. Secondly, ine day I wanted to read a book but got a very shocking message saying it wasn’t free anymore. Like first you give me one read a day and then now I have to pay just to read on a app. Like it is ok if you have some books that cost money but now everything cost money. Sorry if I am being dramatic but I just want to read
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Love Epic but please change somethings.
Hello,I love Epic and all,but maybe add some things. I love the series Wings of Fire and love to listen to them on the app. But there are now 15 of them and #15 came out last year. Can you add that in for the audiobooks? I also like getting the reading buddies,but could you add some more? But,I could read on Epic! for hours and hours. (Which I do!) Maybe add some more books for older kids. I read some of these books in five minutes. So please change these. There are NO bugs at all so that’s good. Sorry about this! 😕📚. I am looking at the app and I put in my grade(4th) and it’s showing me things that I read in kindergarten and first grade. Can you put harder books in? I’m going to see what happens when I put fifth grade. It’s a bit better but not a lot of fiction. I am looking for dog books and for sixth grade it has four books. That’s it. I just love reading so much and it’s hard to find the perfect level for me. I said earlier I read Wings of Fire and that’s fifth grade. That’s fine. Also,maybe you could add the Wings of Fire graphic novels? There’s six of them. Please. Still sorry about this. 📚😕
I still love Epic! but it’s really hard for me to find a book. I decided to give up the dog books and look for anything. I put in chapter books and novels,I searched 4th grade. The words were huge print. So I tried 5th. MUCH BETTER. I’m sorry if this is confusing,I just am saying to add harder books for fifth grade. Sorry
I still love Epic! but it’s really hard for me to find a book. I decided to give up the dog books and look for anything. I put in chapter books and novels,I searched 4th grade. The words were huge print. So I tried 5th. MUCH BETTER. I’m sorry if this is confusing,I just am saying to add harder books for fifth grade. Sorry
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Love Epic but please change somethings.
Hello,I love Epic and all,but maybe add some things. I love the series Wings of Fire and love to listen to them on the app. But there are now 15 of them and #15 came out last year. Can you add that in for the audiobooks? I also like getting the reading buddies,but could you add some more? But,I could read on Epic! for hours and hours. (Which I do!) Maybe add some more books for older kids. I read some of these books in five minutes. So please change these. There are NO bugs at all so that’s good. Sorry about this! 😕📚. I am looking at the app and I put in my grade(4th) and it’s showing me things that I read in kindergarten and first grade. Can you put harder books in? I’m going to see what happens when I put fifth grade. It’s a bit better but not a lot of fiction. I am looking for dog books and for sixth grade it has four books. That’s it. I just love reading so much and it’s hard to find the perfect level for me. I said earlier I read Wings of Fire and that’s fifth grade. That’s fine. Also,maybe you could add the Wings of Fire graphic novels? There’s six of them. Please. Still sorry about this. 📚😕
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