My PG&E Toolkit User Reviews

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  • Useless—$8 wasted

    Downloaded the app, input my information (account, territory, electric codes), and nothing. Waited a month. Nothing. Completely useless.

    In the developers defense, I’m guessing pge updated their system to brick the app, but either way, the app is now useless. Save your $8.
  • Poor support, outdated rate schedules, almost worthless

    Once upon a time this app was pretty good. Now, sometimes it goes for weeks without updating the usage info. The rate schedule is generally outdated so when it give you a $$ amount of electrical usage the amount is never accurate. Not worth it. My Tesla app is way better.
  • Stopped working?

    Previous versions worked well. I reinstalled and my login is accepted, but the app never loads. Restart wants me to login again.
    Earlier versions were helpful because you could see if you would pay less on another rate plan, based on your previous usage.
  • Rates never up to date

    This app never seems to update their rates so the $$$ amounts are NEVER correct. It sometimes goes days without updating electric usage, and I have had it go weeks without updating. Not a great app if you accurately want to track your energy usage and associated costs.
  • PG&E Toolkit

    Doesn’t work at all!! Who can I call to get my money back?
  • Great when it works

    Great app when it works but periodically stops updating for weeks or months. It’s been six weeks since it updated and no clue if they will fix this problem. It was a really useful program when it was working.
  • App stopped working October 24, 2021

    I have paid cloud storage through June 2022, but the app stopped gathering PG&E data on October 24. Not sure if this app is of any use now.
  • Not updating

    My usage hasn’t updated for the last 3 weeks.
    No contact information to let developers know.
    Useless.
  • Made my move to another plan easier

    This is one of the few apps I’ve used on a regular basis to verify I am indeed saving money after moving to an EV Time Of Use plan. So far, we’re rocking it.

    The app could do with some UI updates to include updated screen sizes, etc.. but I find what I need out of the app. Given the author doesn’t seem to be getting any love from other users, I figured I’d put in my 2c.
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  • I can't log in to PG&E

    After providing my log in info, it hangs trying to get data. Nice idea, and I commend the developer for trying. My guess is that PG&E doesn't make it easy for 3rd party apps to login, and the last thing they want is for an app to provide actual usage and costing clarity for their customers.

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