Guaranty Bank & Trust Mobile User Reviews

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Leave a Review Guaranty Bank & Trust Mobile
  • Great bank

    I love my bank and this mobile app is wonderful! Only downside? I never get to see some of my favorite people. The people at the bank of course!😊
  • Frustrating the I can’t see last few transactions as to why my balance is what it is.

    The Frustrating the app is not up to date in real time. I can’t see last few transactions as to why my balance is what it is.
  • I love this app!

    This app is so easy to navigate, time efficient and secure! I’m impressed by all the capabilities this app has to offer. From the basic transfer, pulling in outside accounts for all in one access, or locating a free ATM anywhere in the country, this bank has it all.
  • Crashes

    In the past, I would have rated the app a 5, because it worked perfectly; however, now, it continues to crash every time i try to open it. I’ve tried uninstalling it and reinstalling it, and I’ve tried turning off my phone, etc. I have to login online instead of using the app. It’s very inconvenient.
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  • Love the app and all what it can do!

    I have had many banks accounts, but this one stands out better and the ability to transfer money to accounts, pay a friend or even give money to some one in need state away with Gnty Pay! Love it!
  • 5 STAR CUSTOMER SERVICE

    My husband and I bank at Royse city, Shirley Frasier is this kindest, most pleasant person. She always has a big smile on her face. Anytime I’ve had a bad day and I go through the line at the bank and Shirley is there she always helped me turn my day around she’s a very very sweet lady.
  • Mobile banking

    Since I don’t have a car the mobile apt at Guaranty is perfect for me and it is so easy to use.
  • Picture taking

    On other banking apps the app zooms in and takes the picture and crops it automatically. This part of the process was not so easy. But I love mobile depositing so it was great overall.
  • Frustrating at times

    The app works well most of the time and I enjoy using it. I don’t understand why it periodically asks for user name and password , when I use thumb print ID to sign on; then I forget my password and have to go the EXTREME hassle of a password reset.
  • Was great

    Stopped working about 3 months ago. Deleted and reinstalled several times.

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