UHC Student Resources User Reviews

UHC Student Resources
UHC Student Resources
UNITED HEALTHCARE SERVICES, INC.

Top reviews

Leave a Review UHC Student Resources
  • Can’t See ID Card

    The app just stopped working. You can’t see your IF card which is basically the only reason to have this app. You also can’t see your benefits. So what’s the point of this app? Someone needs to fix this ASAP!

    Developer Response

    We value your feedback and we are sorry to hear about your experience. We have shared this with our technical support team. Please send us your contact information at appsupport@uhcsr.com and we will reach out to you.
  • Useless

    The app doesn’t even let me open my insurance card. That’s the ONLY thing I need this app to do, but it’s designed so you must select your card from a drop down, which you can’t see. Maybe they’ll fix this soon, but right now, this app is basically useless.

    Developer Response

    We value your feedback and we are sorry to hear about your experience. We have shared this with our technical support team. Please send us your contact information at appsupport@uhcsr.com and we will reach out to you.
  • Terrible

    This app is absolutely terrible. Everything is slow and nothing works. The same problem as the website. Whoever designed this app and the website needs to be fired. If almost every review is one star and everyone says it is bad, then that means it is very bad.

    Developer Response

    We value your feedback and we are sorry to hear about your experience. We have shared this with our technical support team. Please send us your contact information at appsupport@uhcsr.com and we will reach out to you.
  • Awful

    You can’t open any of your explanation of benefits. It just glitches out.
  • This app gave me liver cancer!

    I never write reviews, but... I cannot stress enough how useless this app is. It freezes with the simplest tasks. Dont't put any hopes on this app because you will be disappointed. I am so angry at how useless this app is. The company hasn't changed anything in the past couple of years judging from the continuous terrible ratings it keeps receiving. Save time and use their clunky almost-obsolete website. At least they sorta works.
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  • Don’t use this at all costs

    This app is absolute trash. It takes 30 seconds to process any button you click on, crashes every 5 seconds..... literally making it impossible to set up or even use your insurance information to get care. My 14 year old cousin built an app with an entire front & back end that runs 100x better than this. What an absolute joke. Wish I could give this ZERO stars
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  • Why so terrible?

    This app is awful. I would give zero stars if I could. Always crashing when trying to log in to find some health support. And if you are lucky enough to open it, good luck finding a member covered by your student insurance. Map take forever to load and surprisingly, there isn’t an easy search platform for specific info - you need to scroll down the whole thing if you want an X-ray clinic, for example!! It’s a joke the way they treat health insurance for students. Starting with the app.
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  • Terrible and slow

    This app takes forever to login and forever to access even the home page. Every single time I tap the home page I am greeted by a wait nearing a full minute. Even if I am trying to return to the home page after viewing One other page! It’s so awful! I’m so frustrated!
  • Login does not work

    When trying to log on to your account through the app, an error pops up saying “your browser doesn’t support this type of page” or something. This happens on any type of phone, doesn’t matter. There’s no usefulness in an app that doesn’t work to begin with.
  • Evil and nonfunctional

    I have successfully used this app twice. I have TRIED to use this app about 30 times and not been able to log in- no problem logging in from the browser. I kept thinking I was forgetting my password. Nope. It's an app that will literally make you question your own sanity. Insurance is bad enough. Get computer access and log in that way instead.
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