Leave a Review FirstClass GO
Glitchy
The school district I work for uses this for our email service. On a computer, first class works just fine, but the app doesn’t work very well and can be hugely frustrating. Current issues include the menu for replying or other options within an email appearing behind the email so I can’t see what I’m selecting and if I am deleting emails from my inbox it will occasionally delete the email below the one I am trying to delete which has often been an important email. To make matters worse, the op doesn’t have access to the trash can for me to recover the emails that get accidentally deleted. Please fix these issuesShow lessAntiquated Tech
Unreliable system.Major let down.
After reading the reviews, I should have known better but I tried the “go” app. Entered my log in info and that is as far as I could go. Froze up and would t take me to the site. Settings icon and help button are almost off the screen. Tried to download first lass mobile also. Won’t even allow me to download the app. Keeps telling me to double click bu I have an iPhone 10. I fear this company is going out of business.Show lessDisappointed
Worked great until iOS 11. Now I can’t get my notifications to work at all. I have tried everything to completely restoring my phone and I still can’t get notifications from this app. Very disappointed.Could be much better.
I don't like having to go through the tedious process of entering my password every single time. If my thumbprint unlocks my phone and my bank account app, it should unlock my work email app.
If I'm in the process of composing an email, and it times out and logs me out, or I get a phone call, my email-in-progress is deleted and I have to start over. Highly inconvenient.Show lessNew update broke the app
Works fine on my iPad but doesn't work on my iPhone.Does not work
Can't get beyond login page. Nothing happens.Won't work
Doesn't work. Hit login and the wheel spins and just times out.Unreliable
Works but unreliable. Emails won't always open. Notification shows new mail but the inbox doesn't get reliably updated. Would not recommend.Shamefully Horrible
OpenText should be ashamed of Firstclass. Their apps are consistently the worst I have ever used and Firstclass Go on iOS is no exception. Constantly loses connection and can't automatically log you back in. Crashes about half the time I try to send an email. Clunky and slow web interface. Literally every other email app is better than this. Pull it together and copy or buy any other email app. This is inexcusable. My company is stuck on Firstclass proprietary servers so I am unfortunately stuck using this terrible app on a daily basis.Show less