Free
SAP CRM Service Manager
⭐️2 / 5
Rating
🙌1
Ratings
📼4 scs
Content
📦w/o updates
Updates frequency
🗣❌ unsupported
Your locale
- Versions
- Price History
- Description
- FAQ
All Versions of SAP CRM Service Manager
4.5.3
February 13, 2023
BUG FIXES
• Change in the app icon
4.5.2
October 19, 2021
BUG FIXES
• Upgraded the Agentry version to 72.6.3
4.5.0
December 9, 2018
1. Service Requests workflow from mobile app.
2. Confirmations improvements: actual time stamps for start and complete statuses from mobile
3. Product and parts price on mobile.
4. Update master data: customer and ibase address
5. End-user consent management for GDPR: Service Technician can update Contact Address, Sold-to-party address, Employee Responsible address, etc based on the flags set by the administrator in the Configuration panel for GDPR compliance.
6. Customer Search – Online.
More4.4.2
November 29, 2016
• Edit personal details for contact person role
• Determine item category by sales data as well as basic data
• Access to counters/readings directly on the service order screen via reference objects
• Notes customization support, support for editable, append type, create only, and read only notes
More4.3.1
December 17, 2015
• Inbound transaction management (data monitoring tool)
• Different note types at item level, including service order/service confirmation
• Assign, reschedule, or transfer assignments
• Auto time confirmation based on status update
• Create field service reports and signatures in PDF format
More4.2.0
December 5, 2014
• Create or change service orders
• Confirmation enhancements
• Esri support for GIS
More4.1.0
July 8, 2014
• Support for SAP Mobile Platform 3.0
• Integration with SAP Multiresource Scheduling
More4.0.0
December 6, 2013
Price History of SAP CRM Service Manager
Description of SAP CRM Service Manager
With the SAP CRM Service Manager mobile app for iPhone and iPad, you can maximize efficiency and effectiveness of your field technicians by providing them real-time access to relevant information and tools. The app connects to the SAP Customer Relationship Management (SAP CRM) application and enables status updates, last-minute changes, and accurate data capturing to help achieve higher first-time fix rates.
Key features of SAP CRM Service Manager for iPhone and iPad
• Manage service orders, and create confirmations in real time
• Record statuses, materials, problems, actions, expenses, and customer signatures
• View equipment, or install base listings and serial numbers
• View entitlements and contract or service history
• Create or edit non-order install bases for service confirmation, and generate account fact sheets
Note: To use SAP CRM Service Manager with your business data, you must be a user of the SAP CRM application, with mobile services enabled by your IT department. You can try the app out first using sample data.
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SAP CRM Service Manager: FAQ
SAP CRM Service Manager is available on iPad devices.
SAP SE is the developer of the SAP CRM Service Manager app.
The minimum iOS requirement for the app is 8.0 or higher.
Currently, the SAP CRM Service Manager app has a user rating of 2.0 } and receives plenty of negative reviews.
Business Is The App Genre Of The Sap Crm Service Manager App.
4.5.3 is the newly released SAP CRM Service Manager version.
The latest SAP CRM Service Manager update came out on July 1, 2024.
SAP CRM Service Manager was first released on February 5, 2023.
SAP SE: Contains no objectionable material.
The SAP CRM Service Manager app can be used in English.
Sorry, SAP CRM Service Manager is not available on Apple Arcade.
Sorry, in-app purchases are not accessible within SAP CRM Service Manager.
No, you cannot utilize SAP CRM Service Manager with Apple Vision Pro.
