Kitaboo Player User Reviews

Kitaboo Player

Hurix Systems Pvt Ltd

Education

Books

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App is terrible

Couldn’t download any books because I keep getting an error which is hindering my school work.

ace31435637

a year ago

Response from developer

Thank you for bringing this technical issue to our attention. We apologize for any inconvenience it may have caused. To assist you further, we recommend contacting our technical support team at [product.support@hurix.com]. They have the expertise to diagnose and resolve any technical challenges you may be facing. We appreciate your patience and are committed to ensuring a seamless experience for all our customers.

Unusable

Impossible to create an account.

Anophelesbuzz

2 years ago

Unusable

App is unusable unless you login. Which would be okay if there was any way to make an account but there is not

spiderhoby

2 years ago

This app makes me want to throw my ipad

ITS AWFUL I HATE IT IT NEVER LOADS EVEN MY GRANDMA DOESNT LIKE IT
IT GIVES ME DEEP NEGATIVE FEELINGS AND EMOTIONS

verah?

2 years ago

Response from developer

Kitaboo reader

Excellent e-reader with many features!

m hg 87za

2 years ago

Response from developer

Dear User, we are happy to know that you found our app useful. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at product.support@hurix.com. We would love to hear from you!

Only using it because I must

This is the worse e-reader app. I get kicked out of it often. I have two kids that have to use this app for school - they cannot both be on it at the same time, but I also can’t create a second account and move books from one to the other without buying them again.

Update: it is also RIDICULOUS that the developer took a YEAR to respond and then it was a very canned response. I’m going to petition my children’s school to dump kitaboo

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KikiRose2313

2 years ago

Response from developer

We are sorry to hear that you are having a bad experience with the Kitaboo app, we truly value your feedback. Please don't hesitate to reach out to us through email at product.support@hurix.com or contact our support team at https://support.kitaboo.com/ by filling out our web form.

Can’t sign in or change password

I can’t even get into the app…ridiculous.

T. Sto.

3 years ago

Response from developer

Hello, We are sorry to hear that you are having a bad experience with the Kitaboo app, we truly value your feedback. Kitaboo App required a registered login detail to access the content which you will get from your School, Institute, or from your company admin who is registered with Kitaboo. Team Kitaboo

Bad design

Kitaboo won’t let you download the books to multiple devices. So if you get it you won’t be able to read the books on your computer and your tablet... which is really inconvenient.

ritamena

4 years ago

Response from developer

This app is awful.

First and foremost, this app is almost 100% inaccessible to blind and disabled users. I mean, many apps have some issues with this, but they almost had to purposely try hard to make it this non compliant with accessibility standards. But even for sighted users it's awful. I have documents missing some letters on some pages, it logs you out after just a few minutes of inactivity,it can't change your password without locking up, and the text is undynamic and can't be manipulated. You can't scroll or turn pages without it being in its original form (i.e., no zooming or pinching to enlarge or change focus), quirky and buggy, will shut down about 25% of the time. After I finish the book I am suffering through with it(required reading or I would have given up) it is getting immediately deleted. Awful. And the web version of this service is only marginally better. Why do people use these!?!?

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Lexie Acquara

7 years ago

Response from developer

Hello Lexie, We are sorry to hear that you are having a bad experience with the Kitaboo app, Kindly install the latest version of a app where we have resolved most of your concern. Please don't hesitate to reach out to us through email at product.support@hurix.com or contact our support team at https://support.kitaboo.com/ by filling out our web form.

Awesome!

Excellent update, very elegant

JoMamma 813

11 years ago

Response from developer

Thank you so much for reviewing our app :). We are super happy that Kitaboo is helping you learn better. Your support means a lot to us and it motivates us to create even better learning experiences for users. Team Kitaboo