Stopped working
It worked great for years then now i am forced to register and it doesn't work. I call and the registration keeps failing. The WhatsApp doesn't work either. terrible system. Just do a text message like normal apps.
Worst cab app ever
Did absolutely nothing tried it out for a week and no taxi take the orders
Response from developer
Hello, sorry for any inconvenient caused. In general, the program will successfully match a driver for the trip within 10-30 seconds. However, during peak hours, it may takes longer time for response. We will try our best to improve our platform operations and provide better services. Thank you.
Terrible Customer Support / Primitive Communication
Driven to write a review based on their horrible customer support. I’ve only been able to connect to a taxi 1 out of every 5 times I try to order via the app. The app is limited to Chinese speakers and doesn’t easily provide guidance to change languages (still haven’t found it). Customer support hangs up a few seconds after screeching they cannot help and does not wait for you to ask a question.
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Works well, but English UI needs some attention.
The app has allowed me to get a taxi off the main paths in HK. The English option is so-so, with some of the drop down menus only in Chinese.
Can’t use app
Must have a +852 phone number to use the app.
Easy to use
Most of the time it works
Great service
I used this app recently to order a very early morning taxi to the airport. The service was excellent. The driver arrived in good time, and the price was fair. Have already recommended to my friends.
Great app - saved us in the New Territories
Quickly got us a taxi when we were a bit stranded.
Easy and quick
Very good! Easy to use and driver response really quick
Good services
This is much better than other apps
