Sub-Subscription
All Access no longer works, after re-subscribing for a year. Money gone. Support sub standard, left to hope someday it will work.
Useless
This app doesn’t work and never has: not on an iPhone, iPad, or desktop. I’ve been a subscriber for several years and always watch via Safari. Makes me question the validity of these tutorials and why I should pay for them.
Gg
Gnewman
Where are you!
Crash, crash, crash... can download lessons AND they keep crashing, had this problem on OS 13, and now on OS 14. Good concept but not reliable, I will be canceling my full access soon if it is not updated and/or fixed.
Not working - not worth the money
It’s a shame because the tutorials I’ve watched in the past are pretty good, however now I can’t get it to work on any device. Frustrating and not worth the purchase.
Great App
I’ve been an All Access member for almost two years and the app has served its purpose. It’s informative and easy to navigate. I haven’t experienced the issues noted in other reviews. Updates are frequent and timely. The “What’s New in ...” is especially helpful. I recommend the tutorials to anyone who is still getting comfortable with this tech.
Also, some reviewers indicate a lack of customer service. Recently my ID and Password failed to work. I sent an email and received a reply the next day. I followed the directions and was online in a few minutes. The service was flawless as far as this issue was concerned.
Also, some reviewers indicate a lack of customer service. Recently my ID and Password failed to work. I sent an email and received a reply the next day. I followed the directions and was online in a few minutes. The service was flawless as far as this issue was concerned.
Show less
App doesn’t work
I’ve paid for all access of the tutorials because he does a good job producing them & is easy to understand & listen to. The app, on the other hand doesn’t work. It asks for a 6 digit code which doesn’t exist. On my receipt there is an 8 digit code. I’ve emailed the developer twice & received no response. I can access the tutorials through Safari but then why put out an app? Too bad.
Show less
Response from developer
The 6 digit code is no longer needed. If you can log in on the website you can log into the app with the same credentials. Thanks!
In-App Purchases overpriced
The heading says it all.
No Content - Do Not Buy - SCAM
Used to work. Bought subscription then No content - still true 3+ months later (Feb 2018). “Restore purchases” fails. Tried to get refund for subscription in App Store - no option. Developer solution is to access content from website. Faced the fact that will not recoup $$ and will not ever work - canceled subscription renewal.
Show less
The Best Lesson
What I have learned from TMU is “do not buy all access because it means no access but you still pay full price”.
How do you trust the wisdom of a tutorial that will not down load when you paid for it unless you pay for it again?
Not good! I can only hope some day I can down load it.
In the mean time it is a time based subscription and my time is running for nothing.
How do you trust the wisdom of a tutorial that will not down load when you paid for it unless you pay for it again?
Not good! I can only hope some day I can down load it.
In the mean time it is a time based subscription and my time is running for nothing.
Show less
