Great system but needs two major fixes
I use this app to manage four Amaryllo cameras. I would invest in many more cameras because the cameras are great but the app has two major shortcomings. 1) When I try to connect to any of my cameras on the first try there is a fairly long handshake delay that always gets to 80% then fails with "Error 15". One the second try it gets to 100% and succeeds. This is really frustrating because it has to be a fairly easily fixable error. There are no bandwidth or latency or VPN or firewall issues in these situations but it always takes two tries to connect to any camera. The same house has about six Arlo cameras on the same network that have no such issues. 2) The alarm/alert feature on the cameras works great to activate an audible alert and light whenever motion is detected. However when an entire house is being monitored there should be ONE action on the app home screen to turn off ALL the alarms and alerts for all the cameras at the same house. The alerts should not be buried under multiple levels of menu settings for each camera - when I enter my monitored house i should be able to have the cameras continue to monitor but turn off all the blaring alerts with one easy button then turn them all back on with the same button on the home screen. This is another thing that the Arlo app does with one Arm/Disarm button for all the cameras with one button. If the app had these two features I would use it all the time and add more cameras, however i end up dealing with the blaring alarms from the Amaryllo cameras while i actively use the much easier Arlo app for interactive monitoring, which is a shame because the Amaryllo cameras are far more capable.
Update 18-APR-2023 Still looking for a way to arm/disarm a defined group of cameras into Privacy mode all at once. Every time I walk into the house I have to individually set each camera to Privacy mode to stop all the alarms blaring. This is not a unusual feature, and one that is available on other systems ( like my Arlo, for instance).
Update 18-APR-2023 Still looking for a way to arm/disarm a defined group of cameras into Privacy mode all at once. Every time I walk into the house I have to individually set each camera to Privacy mode to stop all the alarms blaring. This is not a unusual feature, and one that is available on other systems ( like my Arlo, for instance).
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Response from developer
Hi there! Thank you for the review and feedback. We appreciate your honestly and you've made some very valid points. We will be looking into how to enhance the connection time/stability as well as the possible new feature to arm/disarm multiple cameras at the same time. Thank you again for suggestions and should you have any other questions or feedback, feel free to reach us at support.ai@amaryllo.us anytime. Cheers!
