Fun
Response from developer
Hello! We're sorry to hear you feel this way. In this game, you're matched with opponents of a similar skill level, and both players receive the exact same game board. The outcome is always based on your performance—it’s not controlled by us. If you're ever unsure how a match ended the way it did, you can share the Match ID with our Player Support team. They’ll be happy to help clarify what happened!
This game cheats
Response from developer
Hello! We're sorry to hear you feel this way. In this game, you're matched with opponents of a similar skill level, and both players receive the exact same game board. The outcome is always based on your performance—it’s not controlled by us. If you're ever unsure how a match ended the way it did, you can share the Match ID with our Player Support team. They’ll be happy to help clarify what happened!
This game is great.
Response from developer
Hello, we are very sorry you have had a bad experience making a withdrawal. You can withdraw your real cash balance at any time. Securely sending withdrawals to you as soon as possible is our top priority. It usually takes up to seven business days for players to receive withdrawals. Please contact Player Support if you need further assistance! They will do their best to help you resolve any issue you've encountered.
Will gaslight you that you are a cheater so they don’t have to pay you
Response from developer
Hi, thanks for your review. This app is a skill-based platform where you can compete with other players and win real cash from games. Our matchmaking system is based on a complex algorithm. Furthermore, both you and your opponent’s matches will always be the same, meaning that no one has an unfair advantage. The outcome of each match is determined by your performance, not by us. If you have any concerns, please contact our Player Support team.
Scam
Response from developer
We're sorry you're experiencing this issue. Please contact Player Support through the app and include a detailed description of what happened. Our team will look into it and respond to you shortly.
This is a scam that provides a service!
Response from developer
We're sorry to hear about your experience. Our game offers two types of matches: cash matches and coins matches. Please note that purchases are only required for cash matches, where you have the chance to win real money. Coins matches, on the other hand, are completely free and are great for practice or casual fun. In every match, you'll be paired with players of a similar skill level, and both of you will play on identical game boards. The outcome is always based on your own performance—we don't influence the results. If you have any further questions, feel free to reach out to our Player Support team—we're here to help!
What happen to the flying money in the pool game?
Response from developer
Hi, thank you for your love and support of our game. We appreciate you playing our games in your free time. Hope you have a great experience and win a lot!
Banned
Response from developer
Hi, we are very sorry that you have experienced issues with the app! Players who break the terms of service will risk having their accounts banned. We do this to ensure the fairness of the game. If you want to know more details about why your account was banned, feel free to contact Player Support. Thanks for your understanding!
Game is amazing
Response from developer
Hello, we are very sorry you have had a bad experience making a withdrawal. You can withdraw your real cash balance at any time. Securely sending withdrawals to you as soon as possible is our top priority. It usually takes up to seven business days for players to receive withdrawals. Please contact Player Support if you need further assistance! They will do their best to help you resolve any issue you've encountered.
Scam
Response from developer
Hi, we are very sorry that you have experienced issues with the app! Players who break the terms of service will risk having their accounts banned. We do this to ensure the fairness of the game. If you want to know more details about why your account was banned, feel free to contact Player Support. Thanks for your understanding!
Scam
Response from developer
Hi, we are very sorry that you have experienced issues with the app! Players who break the terms of service will risk having their accounts banned. We do this to ensure the fairness of the game. If you want to know more details about why your account was banned, feel free to contact Player Support. Thanks for your understanding!
Withdrawal
Response from developer
Hello, we are very sorry you have had a bad experience making a withdrawal. You can withdraw your real cash balance at any time. Securely sending withdrawals to you as soon as possible is our top priority. It usually takes up to seven business days for players to receive withdrawals. Please contact Player Support if you need further assistance! They will do their best to help you resolve any issue you've encountered.
Withdrawal problems
Response from developer
Hello, we are very sorry you have had a bad experience making a withdrawal. You can withdraw your real cash balance at any time. Securely sending withdrawals to you as soon as possible is our top priority. It usually takes up to seven business days for players to receive withdrawals. Please contact Player Support if you need further assistance! They will do their best to help you resolve any issue you've encountered.
RIGGED
Response from developer
Hello there, please be assured that withdrawals will not affect your game. This game is a skill-based real money gaming platform that allows players to compete against opponents of similar skill. Please contact Player Support if you need further assistance. We are always happy to help!
Still waiting on my payout
Response from developer
Hello, we are very sorry you have had a bad experience making a withdrawal. You can withdraw your real cash balance at any time. Securely sending withdrawals to you as soon as possible is our top priority. It usually takes up to seven business days for players to receive withdrawals. Please contact Player Support if you need further assistance! They will do their best to help you resolve any issue you've encountered.
Scam!!
Response from developer
Hello! We're sorry to hear you feel this way. In this game, you're matched with opponents of a similar skill level, and both players receive the exact same game board. The outcome is always based on your performance—it’s not controlled by us. If you're ever unsure how a match ended the way it did, you can share the Match ID with our Player Support team. They’ll be happy to help clarify what happened!
Problems with withdrawing
Response from developer
We apologize for the trouble you've encountered. To help us investigate, could you please share your user ID and any relevant screenshots with Player Support? We're here to help resolve this for you.
Game Does Pay
Response from developer
Hi, thank you very much for your comment. We appreciate you taking the time to share your experience. This game is a skill-based platform where you can compete with other players and win real cash by playing games. We look forward to bringing you the best experience possible.
Banned me for doing nothing wrong, appalling customer support.
Response from developer
Hello, we are sorry that you feel this way. At Avia, we are committed to ensuring that our products remain a trustworthy and fair platform for all of our users. To achieve this goal, we have developed a sophisticated algorithm that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills. We are very sorry that you have experienced issues with the app! Players who break the terms of service will risk having their accounts banned. We do this to ensure the fairness of the game. We take questions of fairness and accusations of cheating very seriously. If you suspect that there is cheating involved in your matches, please report it to Player Support, as we take these accusations very seriously.
Banned my account for winning
Support would not provide the specific rule or evidence for the ban, only general references to the terms. I was also not paid the winnings earned before the ban and was not given an opportunity to correct any issue.
For a rewards-based app, there should be clear explanations and a transparent review process.
Response from developer
Hi, we are very sorry that you have experienced issues with the app! Players who break the terms of service will risk having their accounts banned. We do this to ensure the fairness of the game. If you want to know more details about why your account was banned, feel free to contact Player Support. Thanks for your understanding!