Service
Need. Operations to follow up on requests! 2025 statements not done and cb cafe account hacked and new card not produced! Need bank manger at branch to get things done as before.
Not happy with bank
My husband and I are not happy with the way this bank works with taking 2-3 days to take out money then leaving us in the negative all the time
802 CU
You Guys are Amazing People, Very Friendly and Kind to Everyone even the 4 legged ones 😁
Excellent!
Great bank, great app..all works as it should
Happy
Best credit union/bank ever!!!
Five dollars in a savings account to open an account! Low ,reasonable overdraft or opt out of overdrafting.
Yes I recommend.
Five dollars in a savings account to open an account! Low ,reasonable overdraft or opt out of overdrafting.
Yes I recommend.
Way Better Than a Bank
802 CU is a great organization to join. As a member of a credit union you become a part-owner. I’ve been a member since the 1990s, and they’ve treated me really well. Never any rip off like with a bank.
Barbara Molnar
I love this bank. Best customer service.
802
It is the best…..50 year member!
The worst banking app
Constantly getting locked out when I know my password and username are correct, have to jump through hoops to reset password.
Does not update "due payments" correctly. It'll tell me I have a 0 balance due, I'll make what I think is an extra payment and then it'll update saying I owe a whole payments worth.
I've actually considered switching banks / refinancing my loan elsewhere just because this app is SO FRUSTRATING!!!
Does not update "due payments" correctly. It'll tell me I have a 0 balance due, I'll make what I think is an extra payment and then it'll update saying I owe a whole payments worth.
I've actually considered switching banks / refinancing my loan elsewhere just because this app is SO FRUSTRATING!!!
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Online banking
Easy to understand and to use
Crashes frequently
Also digital deposit limit should be clearly stated instead of simply crashing if you try to deposit a greater amount.
Crashes
After this update . It crashes when trying Mobil deposit
Local credit union
I feel so much more comfortable at 802CU than at a big bank… I do share an account at a “big bank” with my husband, but only because he shares one with me here at 802CU. I just find it so much more accessible here. The bill pay features work for me, transferring funds is easy, and 802CU has features like Zelle and online loan applications… they keep up with modern banking needs while still maintaining a mom and pop feel.
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The Best
This app is so easy and convenient to use! Highly recommend to all.
Banking
No issues here ! Easiest banking ever !
Always great service!
From Putney Credit Union to River Valley Credit Union to 802 Credit Union it’s the only place I’ve had accounts until moving to Michigan! I still have an account and always will! Even though they have grown significantly they still take very good care of its members. My first full time job was with Putney Credit Union. I always appreciate the quick personal service provided. Even though I reside 700 miles away I’ll always be an 802 girl!
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Love this App
I love this app. It is so helpful and convenient for my everyday banking. There are some flaws that happen often. It will say that my password is wrong and won’t let me in. Always at the most inconvenient times! It also will deactivate face recognition and’s won’t let me reactivate it. Then I have to go to the bank to fix it. They can’t seem to figure out why it happens. Also I would love if our bank could make the debit cards right there at the bank. It’s extremely difficult to have to wait for new ones!! Some times these issues make me want to switch banks. I have seriously thought about it. I love this bank and have been a member for 17 years. I really hope they can fix these issues.
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Best banking ever
802 makes it easy to use and if you have any issues with signing in they can help walk you through it everything you need is right at your fingertips to pay all your bills and see everything that you have done for any transaction at all you can see it and dispute anything if you need to as well
Stealing money from me
I discovered today that the 802 credit union has started taking a $10 monthly fee from my account. I was not informed that this would start and I had no idea that they were planning to take my money. This practice is unfair and unprecedented. If this practice isn’t rectified, I will have to close all my accounts at the 802 credit union and open a new account in a different credit union. I am beyond upset about this.
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Review
It seems that since the two companies combined that the app is always behind when it comes to the weekend. It doesn’t show anything that you spend during the weekend until Monday.
