Wasting my volunteer time not getting anywhere
I received the link to the app from our school. Took me to a website with no link to the App Store. So I pull up the App Store. Download the app, I can’t sign up using Apple, though it’s an option to Sign In with Apple. Put in credentials, because my husband And I share an email address for the school, I use a gmail. After singing up, I can’t sign in, so I reset my password, to the exact same password. Get logged in, search for the school. Find the school, denied the ability to look at it or add my hours for what ever reason. Now the only thing I can see or do is use an empty dashboard. I facilitate the development of user interfaces in software applications, and the rule of thumb is, if you need job aids to walk people through what to do, you failed. Tell your dev team, if your grandma can’t figure out how to sign up and use it, it’s too hard.
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