App problems
Love the bank and the staff. Dislike the app totally. I have a problem every month when I go to use it for bill pay. Today I spoke with the bank and they answered my questions just fine. Tonight I try to login to use it and it doesn’t recognize my id and password; I noticed that all by itself, it changed my fingerprint id login so I’m going to have to redo that if I ever get in to my account; and I tried too many times to reset everything and it kicked me for the night. What’s a person to do!? Don’t pay my bills! Ha!
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Not the best...
The Woodsboro Bank is wonderful, with a fine staff and every feature one could hope for. This app is not up to that standard. It is inconsistent and displays inaccurate information too often. The design, in pale colors and a tiny font, is almost impossible for someone with low vision to use. I go to the web site to pay bills online to avoid the app, but the design is similarly challenging. I hope someone will pay attention both to the technical aspects of the app, and to the way this otherwise excellent bank displays itself to its customers online.
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Fingerprints don’t work anymore
It used to but now it won’t