SecureSmart User Reviews

Top reviews

Crashing

After logging in I go to cameras and the app crashes

Not working in iOS 17

The last update took a great simple app and overly complicated it. Now it does not connect to my alarm system after iOS 17 update.

Works great

I use this app with all my customers and they love it! I personally use it for my own home security system as well, love the integration Alula offers. They’ve really been on their game lately, can’t wait to see what new things they’ll have to offer in the future!

Poor app

I can’t arm or disarm my alarm from the app. The keypad is removed from app

Garbage

Zero stars
Had to give it 1 star to submit

Update not user friendly

Numbers are so little you almost need a magnifying glass. No color. The disarm button is gone. Needs more work to be more user friendly.

Really horrible

Doesn’t even work half the time. It’s time to find another service. I wouldn’t use this again.

2018 technology?

Desperately needs an update... this is 2018.

Refuses to load

App used to be great but refuses to load on my iPhone 7 Plus. I’m using current iOS and deleted app and reinstalled it but the app is frozen on “waiting for connection”. Hope it’s fixed soon☹️

Arming.... FAIL. Now with DUPLICATE notifications!

New Feature!!! Now with DUPLICATE iOS notifications (for no reason)!

FaceID authenticates but won’t actually ARM/DISARM. App only works with the keypad. iPhone X users out of luck with FaceID.

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