Constant issues
The app constantly crashes. Always during off hours. When you call the bank during hours they always have a attitude about the issues and suggest coming to one of their locations. Makes it extremely inconvenient to even bank with them
Terrible
App won’t load… can’t transfer money between accounts after business hours and card is ALWAYS. Getting declined at the worst times and at places I go to all the time!!! Should have stayed with truist!!!
App is not loading
Having issues with loading the app. Stuck at “loading” screen
WORST bank in EXISTENCE
Always getting declined whether I have money in my account or not, cards are made like complete garbage, you can’t transfer money between YOUR OWN ACCOUNTS after THEIR business hours, app is NEVER in working order, CONSTANTLY crashing and showing incorrect information. Wells Fargo isn’t even this bad.
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Best Bank Worst App
Used Conway National before there were apps. Moved away for 30 years. Came back and still no app. Every time I need it, all that I get is the spinning screensaver. Fire whoever is in charge of the IT” department and get someone who is competent.
Crash
Acct crashed 7 days ago still cannot reload the app cannot even get on their web stir
Considering closuacct afraid my assets will disappear
IT is useless
Bill p
Considering closuacct afraid my assets will disappear
IT is useless
Bill p
Update Recommended
Hey gang, pretty simple app here but when it doesn’t work, it’s a critical failure. I’ve reset my pin several times now and the app can’t seem to catch up. I can access my account by calling the automated system (ew) but the app is much easier to view pending transactions and perform account transfers etc. and for whatever reason out of my technical know-how, I’m unable to login with my new pin. Not sure if this is a weird glitch that is happening for other users, might be time for a technical update.
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Very unhappy
Have been using touch ID to access account using the app for some time now and all of a sudden I’m getting an error message that says incorrect user ID and pin… How is that even possible with a freaking touch ID?!?!? Now I can access my account information! GRRRR!!!! Zero rhyme or reason and left in complete frustration because I rely on using the app on a daily basis to keep track of my finances and spending!!!!! It’s the weekend so there’s no one available to help…thanks CNB! Thinking about switching banks now
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App use
This app is one of the worst apps I’ve ever used. Hardly ever able to attempt to login without being locked out. Twice this week I had to call the bank to have my account unlocked. No problem logging in from computer.
Won’t keep Face ID
Makes me type in password even when the feature has been enabled. Always have to delete and readd for it to work again. Frustrated.
