Leave a Review Freshtix
An App that you can't log into??
Yep. Unbelievable.Phoenix_757
Garbage
Does not work.Forcerider1
Login issue
I created an account and can’t log in. ???????Mobu Balls
This app is worthless
As previous reviews have stated, cannot access this app. The app says user name and password invalid, yet that same user name and password works on the website. Make it make senseDMoney36
Worst ticket app ever
On a brand new iPhone13
Super buggy. Can’t scroll- instead I have to zoom in and out.
There’s a “release tickets” button that doesn’t do anything but make you backtrack.
No auto population of bank or personal info
Dumb.EczemaBasket
App doesn’t work
2 out of 5 workers could not use the app on the phone. Scanning issues that would scan but not confirm ticket status.
Then can’t log in. It just has a spinning circle after user name and password entered. Same issue as all the other reviews.
Don’t reply to me and tell me to email you the issues I had like you did to other reviews.
I just told you the issues I had.
Great idea. Poor execution.Show lessmjpb17
Stupid
App doesn’t work. Loading....PonceCity
Not actually an app at all
Can't login with the iPhone or Android app.PRKL8R
Developer Response
I'm sorry you're having trouble logging on. I recommend you reset your password. Please remember, this app is only for event organizers to check their ticket sales and revenue as well as check in attendees at their festival, venue or event. It isn't for ticket buyers to manage their tickets. Please check your login information carefully and email greenlight@freshtix.com if you need additional support.Does this app even work?
After buying tickets I downloaded the app to use instead of printing tickets. It is worthless, all I get while trying to log in is a loading screen.Mark A Sparks
Developer Response
Hi Mark, thanks for the feedback. Instead of printing your tickets, you just need to show the mobile barcodes that are emailed to you. There's no need to print anything or download 'another' app! Our app is only for event Organizers to manage their events and scan tickets. I'm sorry that wasn't more clear on the sign in screen.Can't log into app
I can't log into the app using my Freshtix account. Instead, I enter my login credentials (which work on the desktop platform) and I get a message that says "loading" that never goes away. This would be a good app if only I could log into it.jp8675311
Developer Response
Thank you for taking the time to share your feedback. Can you email us at greenlight@freshtix.com and let us know the issue you're experiencing so that we can fix it, please?
