Leave a Review NeonCRM
Does very little to nothing
You have very limited access to account information, such as phone, email, and address. It has stopped working altogether at this point.
This reflects the software that Neon offers and provides. Slick marketing over a very clumsy and frustrating user experience that provides breadth without cohesion. I've used other CRMs much less than Neon, so I have a fairly limited perspective, but after using Neon for 3 years I absolutely do not recommend the services/product.Show lessosopoderoso
Not enough functionality
I would really like event features on the app. We have many walk ins at registrations and I can’t use the app to register them.
The camera feature for entering credit card information never seems to work so accepting a credit card at an event takes a long time.
I can’t seem to add new people from the donation page anymore, so if someone isn’t in the system I need to add them and then go back to the donation page.Show lessNjmostol
Donation functionality limited
Please consider adding the ability to enter donations other than CC. Thank you!TLM1984
Very Limited Functionality
There are many functions that are not available in the NeonCRM app. No Reporting or Event info is included. The worst part is that when I look up specific accounts, some are not there. I don’t know what criteria are used to determine which records can be accessed.Champanier
Has So Much Potential!
Being able to accept donations and having account management is a great start. In the near future, being able to view and manage the projects as well as volunteers would be a game changer!Stricklo
Minimal functionality
It does a few basic things like account lookup, but overall it doesn’t do much.Yvgeny34
Limited
Does the job when you need to look up a number, but the account data shown is extremely limited. I don't think they've updated the features in a few years.Oufan101
Good app for credit cards
I would love to see the ability to accept cash or check donations as well. This would help us in the field not have to come back to the office to send a receipt to donor. Creates more back in work. All this does is accept credit card payments. If it weren't for that I'd give it 5 stars. Seems like it wasn't thought out very well before launching it. Love to see an update soon.Show lessSojrnr
Great for accessing contacts on the go
I really like having access to all of our donors and members from my phone. I can pull up address information in Apple or Google maps, and call people with the tap of a button.J man6
